Sherwood Forest Hospitals NHS Foundation Trust

Ward Clerk

The closing date is 04 December 2025

Job summary

Sherwood Forest Hospitals are seeking an enthusiastic, highly motivated Receptionist to join Ward 25. This is a part time position, following a structured shift pattern to meet the needs of the service. There will be some flexibility required to cover sickness and annual leave.

Ward 25 is a 30 bedded ward with both medical and surgical beds, 2 high dependency beds and a Children's Assessment Unit within the ward footprint. We also have a well-established day-case surgery pathway.

Key Responsibilities:

  • Support the provision of the highest quality patient care through personal actions and continuous improvement.

  • Ensure accurate and timely collection of patient-related data at the ward level, including patient admissions, transfers, and discharges.

  • Track and manage patient case notes, ensuring they are filed correctly and kept tidy.

  • Work closely with the Ward Sister/Charge Nurse, nursing staff, and all visitors and multidisciplinary team members who visit the ward.

  • Greet visitors to the ward, handle telephone enquiries, and undertake other clerical and reception duties on the ward.

If you have a passion for providing high-quality patient care and excellent administrative skills, we want to hear from you!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted

20 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

214-W&C-7586222

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Contractual Requirements

Essential

  • Flexible working over a 7 day period

Knowledge requirements

Essential

  • Basic keyboard skills

Desirable

  • Working knowledge of CareFlow and the NHS in general
  • Ordering processes
  • Knowledge of 18 week pathway Computer skills
  • Computer skills

Qualifications

Essential

  • Good standard of general education
  • Legible handwriting and filing skills

Experience

Essential

  • Previous customer care and clerical experience
  • Team working
  • Good communication skills

Desirable

  • NHS experience
  • Previous experience of working with people
  • Organisational skills
Person Specification

Contractual Requirements

Essential

  • Flexible working over a 7 day period

Knowledge requirements

Essential

  • Basic keyboard skills

Desirable

  • Working knowledge of CareFlow and the NHS in general
  • Ordering processes
  • Knowledge of 18 week pathway Computer skills
  • Computer skills

Qualifications

Essential

  • Good standard of general education
  • Legible handwriting and filing skills

Experience

Essential

  • Previous customer care and clerical experience
  • Team working
  • Good communication skills

Desirable

  • NHS experience
  • Previous experience of working with people
  • Organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward admin

Marie Allen

marie.allen18@nhs.net

01623622515

Details

Date posted

20 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

214-W&C-7586222

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Supporting documents

Privacy notice

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