Sherwood Forest Hospitals NHS Foundation Trust

Outpatient Support

The closing date is 10 November 2025

Job summary

? Join Our Team as an Outpatient Support Worker - King's Mill Hospital ?

Are you passionate about making a positive impact on the lives of others? King's Mill Hospital is seekingcompassionate and dedicated individuals to join our team as Outpatient Support.

As an Outpatient Support Worker, you will:

  • Provide essential support to patients and registered professionals in the outpatient setting.
  • Help ensure the smooth running of clinics through administrative assistance, chaperoning, and coordinating the patient journey.
  • Uphold the highest standards of patient care, dignity, and compassion.
  • Carry out duties that maintain hygiene, safety, and orderliness within the department.
  • Contribute to continuous improvement and the delivery of an exceptional patient experience.

Be part of a team that truly makes a difference. Apply now to start your journey with King's Mill Hospital!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

214-CSTO-7515875

Job locations

King's Mill Hospital

Mansfield Road

Sutton-in-Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge Requirements

Essential

  • Demonstrate good communication skills and understanding of basic requirements for individualised patient care

QualificationsAcademic/ Craft/ Professional

Essential

  • Care Certificate or willingness to work towards

Further Training

Essential

  • Mandatory updates and customer care courses

Experience

Essential

  • Previous customer care experience and life skills.

Desirable

  • Previous NHS experience in an outpatient setting

Contractual Requirements

Essential

  • Regular attendee, able to work flexibly within working hours of department.
Person Specification

Knowledge Requirements

Essential

  • Demonstrate good communication skills and understanding of basic requirements for individualised patient care

QualificationsAcademic/ Craft/ Professional

Essential

  • Care Certificate or willingness to work towards

Further Training

Essential

  • Mandatory updates and customer care courses

Experience

Essential

  • Previous customer care experience and life skills.

Desirable

  • Previous NHS experience in an outpatient setting

Contractual Requirements

Essential

  • Regular attendee, able to work flexibly within working hours of department.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-in-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-in-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Department Sister

Samantha Lambert

Samantha.lambert3@nhs.net

01623622515

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

214-CSTO-7515875

Job locations

King's Mill Hospital

Mansfield Road

Sutton-in-Ashfield

NG17 4JL


Supporting documents

Privacy notice

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