Sherwood Forest Hospitals NHS Foundation Trust

Discharge and Flow Assistant

The closing date is 30 October 2025

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is seeking a proactive and compassionate Discharge Support Officer to join our dynamic discharge team.

This role plays a vital part in ensuring the safe and timely discharge of patients, working closely with internal teams and external partners to support patient flow and continuity of care.

As part of the wider Corporate Capacity, Flow and Resilience departments, the discharge service is central to the Trust's commitment to safe patient transitions. You will support the Discharge to Assess model of care and contribute to the management of:

  • Patients with long lengths of stay
  • Specialist discharge pathways (e.g. End of Life and Fast Track)
  • Complex discharge plannin

You will also collaborate with colleagues across Adult Social Care, Nottinghamshire Health Care, and Community Services to ensure effective discharge processes.

Key Responsibilities:

  • Support the discharge team in coordinating and facilitating patient discharges.
  • Liaise with clinical teams, social care, and community partners to ensure discharge plans are safe and appropriate.
  • Assist in identifying and resolving discharge barriers.
  • Contribute to bed flow and virtual hospital functions where appropriate.
  • Maintain accurate documentation and communication across multidisciplinary teams.

Apply now to join our team!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-CEN-7496040

Job locations

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge Requirements

Essential

  • Computer literate with good keyboard skills
  • Able to input and maintain data accurately

Qualifications

Essential

  • Good general education including English GCSE at Grade C or above or equivalent experience

Experience

Essential

  • Experience in a clerical role
  • Computer skills including spreadsheets
  • Experience of working in a customer care environment

Desirable

  • NHS, Health or Social Care experience

Contractual Requirements

Essential

  • Flexible approach to working hours
  • Ability to work under pressure and adhere to strict deadlines
Person Specification

Knowledge Requirements

Essential

  • Computer literate with good keyboard skills
  • Able to input and maintain data accurately

Qualifications

Essential

  • Good general education including English GCSE at Grade C or above or equivalent experience

Experience

Essential

  • Experience in a clerical role
  • Computer skills including spreadsheets
  • Experience of working in a customer care environment

Desirable

  • NHS, Health or Social Care experience

Contractual Requirements

Essential

  • Flexible approach to working hours
  • Ability to work under pressure and adhere to strict deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Discharge Team Lead

Jonathan Overton

jonathan.overton@nhs.net

07891857044

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-CEN-7496040

Job locations

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Supporting documents

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