Sherwood Forest Hospitals NHS Foundation Trust

Outpatients Clinical Assistant

The closing date is 03 September 2025

Job summary

We have an opportunity for an enthusiastic caring individual to join our team in the Outpatients Department where we deliver a variety of outpatient services. The role will be to assist in the orthopaedic outpatient department.

Newark Outpatients is a hospital-based outpatient department.. We provide specialist consultations and a wide range of diagnostic procedures and treatments for our patients.

The primary role of the Outpatient Clinic Assistant is to provide high quality care to a designated group of patients, to promote a positive patient experience, working in collaboration with all members of the multidisciplinary team to achieve this.

The successful applicant must:

  • Have NVQ Level 3 or equivalent in care or a willingness to work towards.
  • Be able to demonstrate excellent communication skills.
  • Be able to work flexibly within the department when required
  • Have previous experience of working in a customer care role.
  • Have experience of working within an outpatient setting

Main duties of the job

Please read the attached full job description and person specification in the additional documents section.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.

We would love you to join us.

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

214-CSTO-7368969

Job locations

Newark Hospital

Boundary Road

Newark

NG244DE


Job description

Job responsibilities

Please read the attached full job description and person specification in the additional documents section.

Job description

Job responsibilities

Please read the attached full job description and person specification in the additional documents section.

Person Specification

Knowledge

Essential

  • Demonstrate good communication skills and understanding of basic requirements for individual patient care

Qualifications

Essential

  • Care Certificate or willingness to work towards

Further Training

Essential

  • Mandatory updates and customer care courses

Desirable

  • Observation training
  • Phlebotomy training
  • Wound care training

Experience

Essential

  • Previous customer care experience and life skills

Desirable

  • Previous NHS care experience in an outpatient setting

Contractual

Essential

  • Regular attendee, able to work flexibly within working hours of department
Person Specification

Knowledge

Essential

  • Demonstrate good communication skills and understanding of basic requirements for individual patient care

Qualifications

Essential

  • Care Certificate or willingness to work towards

Further Training

Essential

  • Mandatory updates and customer care courses

Desirable

  • Observation training
  • Phlebotomy training
  • Wound care training

Experience

Essential

  • Previous customer care experience and life skills

Desirable

  • Previous NHS care experience in an outpatient setting

Contractual

Essential

  • Regular attendee, able to work flexibly within working hours of department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Road

Newark

NG244DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Road

Newark

NG244DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Department Sister

Natalie Taylor

natalie.taylor89@nhs.net

01623622515

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

214-CSTO-7368969

Job locations

Newark Hospital

Boundary Road

Newark

NG244DE


Supporting documents

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