Job summary
Sherwood Forest Hospitals are seeking a proactive and technically skilledEstates Operations Officerto join our Hard FM team. This pivotal role is responsible for thetechnical oversight, monitoring, and regular review of all Hard FM PFI contract-related matters, ensuring high-quality service delivery across our three hospital sites.
You will work closely with the Senior Hard FM Estates Manager to drive improvements in service provision, ensuring compliance with contractual obligations, legislation, NHS standards, and industry best practices.
Key Responsibilities
- Monitor and audit Hard FM services, including reactive maintenance, grounds and gardens, telecoms, utilities, and general estates.
- Witness testing and routine inspections to ensure systems are maintained effectively.
- Lead on estates services outside the PFI red line, ensuring responsiveness to patient needs.
- Collaborate with PFI partners to uphold Sherwood Forest Hospitals Care Values.
- Support the development and implementation of Estates and Facilities services as outlined in the PFI Project Agreement.
- Drive service improvements through robust monitoring and reporting systems.
Why Join Us? At Sherwood Forest Hospitals, you'll be part of a team that values innovation, collaboration, and excellence. We offer a supportive environment where your expertise will make a real difference to our patients and communities.
Apply now to join our team!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
Essential
- Demonstrate specialist technical expert knowledge underpinned by theory and practice in an Mechanical or Electrical engineering discipline
- Experience in a range of areas such as PPM, lifecycle, reactive maintenance, energy, estates management information and construction quality monitoring
- Ability to analyse and interpret complex data, diagnose problems, identify solutions, and undertake benefits analysis
- Previous experience of working in a complex organisation
- Demonstrable problem-solving capability with ability to maintain a flexible and collaborative approach
- Excellent knowledge and understanding of performance/quality quantitative and qualitative surveying/auditing of systems and able to present findings in a clear, concise and cogent form
- Experience in the management of complex commercial and contractual relationships
- Highly proficient in the use of information technology and the ability to write & demonstrate reports and technical information in a suitable manner for a range of audiences
- Excellent communication, negotiation and decision-making skills whether written, verbal or electronic
Desirable
- Excellent Understanding of Service Delivery
- Extensive understanding in the delivery of FM Services and the standards required
- Knowledge of setting and maintaining managerial standards
- Experience of interpreting legal documents
- NHS Estates PFI contract monitoring experience
- NHS or public sector procurement requirements
- Knowledge of NHS policies, procedures and standards
- Energy management
- Sustainability
- Commercial awareness with an ability to understand Private Sectors drivers
Qualifications
Essential
- NVQ level 3 or above in electrical / mechanical / building / building service engineering or equivalent practical extensive experience.
- Engineering and or building degree or equivalent extensive experience
- Professional facilities management and business management knowledge and experience
- On-going professional development
Desirable
- Qualifications and experience of multi discipline complex engineering services
- Membership of relevant professional institute
Further training
Essential
- Demonstrable experience of effective budgetary management and delivery
- Excellent understanding of Health and Safety
- Adaptable and have ability to maintain control in stressful situations
- Excellent personal organisation skills
Desirable
- Knowledge of NHS or other PFI contract requirements
- Previous use and experience of Concept CAFM software
- Previous use and experience of Auto Cad software
Experience
Essential
- Ability to work autonomously under own initiative to achieve set targets but also to work collaboratively within a team
- Ability to translate complex data into layman's terms and communicate the key messages simply to a range of staff
Desirable
- Extensive experience of working within an Estates & Facilities environment in a similar role
Contractual Requirements
Essential
- Flexible approach to work, the ability to manage staff, including the ability to work unsocial hours to meet the requirement of the service
Desirable
- Previous NHS experience in a similar role
Person Specification
Knowledge Requirements
Essential
- Demonstrate specialist technical expert knowledge underpinned by theory and practice in an Mechanical or Electrical engineering discipline
- Experience in a range of areas such as PPM, lifecycle, reactive maintenance, energy, estates management information and construction quality monitoring
- Ability to analyse and interpret complex data, diagnose problems, identify solutions, and undertake benefits analysis
- Previous experience of working in a complex organisation
- Demonstrable problem-solving capability with ability to maintain a flexible and collaborative approach
- Excellent knowledge and understanding of performance/quality quantitative and qualitative surveying/auditing of systems and able to present findings in a clear, concise and cogent form
- Experience in the management of complex commercial and contractual relationships
- Highly proficient in the use of information technology and the ability to write & demonstrate reports and technical information in a suitable manner for a range of audiences
- Excellent communication, negotiation and decision-making skills whether written, verbal or electronic
Desirable
- Excellent Understanding of Service Delivery
- Extensive understanding in the delivery of FM Services and the standards required
- Knowledge of setting and maintaining managerial standards
- Experience of interpreting legal documents
- NHS Estates PFI contract monitoring experience
- NHS or public sector procurement requirements
- Knowledge of NHS policies, procedures and standards
- Energy management
- Sustainability
- Commercial awareness with an ability to understand Private Sectors drivers
Qualifications
Essential
- NVQ level 3 or above in electrical / mechanical / building / building service engineering or equivalent practical extensive experience.
- Engineering and or building degree or equivalent extensive experience
- Professional facilities management and business management knowledge and experience
- On-going professional development
Desirable
- Qualifications and experience of multi discipline complex engineering services
- Membership of relevant professional institute
Further training
Essential
- Demonstrable experience of effective budgetary management and delivery
- Excellent understanding of Health and Safety
- Adaptable and have ability to maintain control in stressful situations
- Excellent personal organisation skills
Desirable
- Knowledge of NHS or other PFI contract requirements
- Previous use and experience of Concept CAFM software
- Previous use and experience of Auto Cad software
Experience
Essential
- Ability to work autonomously under own initiative to achieve set targets but also to work collaboratively within a team
- Ability to translate complex data into layman's terms and communicate the key messages simply to a range of staff
Desirable
- Extensive experience of working within an Estates & Facilities environment in a similar role
Contractual Requirements
Essential
- Flexible approach to work, the ability to manage staff, including the ability to work unsocial hours to meet the requirement of the service
Desirable
- Previous NHS experience in a similar role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
