Sherwood Forest Hospitals NHS Foundation Trust

Waiting List Manager

The closing date is 04 August 2025

Job summary

Are you ready to take the lead in transforming patient access and elective care delivery? We're looking for a dynamic and drivenWaiting List Managerto join our team atSherwood Forest Hospitals NHS Foundation Trust, supporting bothKing's Mill HospitalandNewark Hospital.

In this pivotal role, you'll be at the heart of our mission to deliver thehighest standards of patient care. Your leadership will ensure that waiting list services run smoothly, efficiently, and in full alignment with bothlocal and national waiting time guarantees--including the crucial18-week Referral to Treatment (RTT) target.

You'll oversee the day-to-day operations of the waiting list service, guiding a dedicated team to proactively manage patient pathways, reduce delays, and meet performance targets. Your work will directly impact patient experience, ensuring timely access to care and supporting clinical teams in delivering safe, effective treatment.

This is more than just a management role--it's an opportunity to lead service improvement, influence operational strategy, and make a real difference to the lives of our patients.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

214-SRG-7269127

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached

Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached

Person Specification

Knowledge Requirements

Essential

  • Knowledge of NHS
  • PAS Computer Skills/C&B including DoS and commissioning
  • Ability to interpret/analyse data
  • Ability to use spreadsheets
  • Confidentiality procedures
  • Current knowledge of NHS issues, understanding of modernisation and targets affecting OPD

Qualifications

Essential

  • Educated to A Level standard or equivalent
  • IHRIM Certificate or equivalent level of knowledge

Further Training

Essential

  • Knowledge of medical terminology

Desirable

  • DoS Building

Experience

Essential

  • Patient Admin experience to include OPD clinics/appointments systems and booking
  • Service change
  • Application of capacity and demand principles
  • Leading project areas or work streams preferably in the out patient setting

Contractual

Essential

  • Regular attender and flexible approach to work
Person Specification

Knowledge Requirements

Essential

  • Knowledge of NHS
  • PAS Computer Skills/C&B including DoS and commissioning
  • Ability to interpret/analyse data
  • Ability to use spreadsheets
  • Confidentiality procedures
  • Current knowledge of NHS issues, understanding of modernisation and targets affecting OPD

Qualifications

Essential

  • Educated to A Level standard or equivalent
  • IHRIM Certificate or equivalent level of knowledge

Further Training

Essential

  • Knowledge of medical terminology

Desirable

  • DoS Building

Experience

Essential

  • Patient Admin experience to include OPD clinics/appointments systems and booking
  • Service change
  • Application of capacity and demand principles
  • Leading project areas or work streams preferably in the out patient setting

Contractual

Essential

  • Regular attender and flexible approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Rebecca Adams

rebecca.adams56@nhs.net

01623622515

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

214-SRG-7269127

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Supporting documents

Privacy notice

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