Sherwood Forest Hospitals NHS Foundation Trust

Clinic Receptionist

The closing date is 23 July 2025

Job summary

Join our Passionate Patient Services Team on a Fixed Term Basis, working 15 Hours Per Week.

Are you ready to embark on a journey that not only enhances your career but also contributes to elevating patient care standards? Look no further! Here's your chance to be a part of our vibrant Patient Services Team and cultivate your reception skills across a variety of Outpatient Areas.

Are you driven to make a positive impact through your work? Do you thrive in dynamic environments where every day brings new challenges and opportunities? As a Clinic Receptionist, you will be at the heart of our mission to revolutionize patient care. We're seeking individuals who are not just committed but are eager to continuously grow and learn.

Imagine greeting patients with warmth, managing appointments seamlessly, and ensuring the smooth functioning of our clinics - that's what you'll be doing as a key player in our team. Your customer-centric approach will help create a premium experience for patients visiting our Outpatient Departments. Your attention to detail and coordination skills will ensure that each patient's journey is impeccable.

Apply now and let's create a healthier future, one reception at a time. Your journey begins here.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted

15 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

214-CSTO-7264216

Job locations

Newark Hospital

Boundary Road

Newark

NG24 4DE


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge

Essential

  • Computer literate
  • Excellent communication skills
  • Patient focus

Desirable

  • RSAII or ECDL

Qualifications

Essential

  • Good standard general education
  • GCSE Maths & English C + Above

Further Training

Essential

  • Customer Service

Experience

Essential

  • Substantial clerical experience
  • Substantial customer care experience
  • Good organisational skills
  • Ability to prioritise workloads

Contractual Requirements

Essential

  • Excellent records of attendance and punctuality
  • Willingness to work flexibly to meet the needs of the service
  • Confidentiality
Person Specification

Knowledge

Essential

  • Computer literate
  • Excellent communication skills
  • Patient focus

Desirable

  • RSAII or ECDL

Qualifications

Essential

  • Good standard general education
  • GCSE Maths & English C + Above

Further Training

Essential

  • Customer Service

Experience

Essential

  • Substantial clerical experience
  • Substantial customer care experience
  • Good organisational skills
  • Ability to prioritise workloads

Contractual Requirements

Essential

  • Excellent records of attendance and punctuality
  • Willingness to work flexibly to meet the needs of the service
  • Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Road

Newark

NG24 4DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Road

Newark

NG24 4DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Associate Manager

Helena Stockdale

helena.stockdale@nhs.net

01636685743

Details

Date posted

15 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

214-CSTO-7264216

Job locations

Newark Hospital

Boundary Road

Newark

NG24 4DE


Supporting documents

Privacy notice

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