Job summary
An opportunity has arisen for the position of Patient Pathway Coordinator within the esteemed Cardiology Team at Kings Mill Hospital. As an essential member of our team, you will play a crucial role in maintaining the seamless operation of patient pathways, guaranteeing effective coordination and communication at every stage.
You will join a tightly knit team consisting of 6 other Patient Pathway Coordinators, 2 Records Assistants, and 5 Clinical Typists. Collaboration and teamwork form the cornerstone of our operations, fostering a supportive and dynamic work environment.
Main duties of the job
Please see the attached job description and person specification for full details and main responsibilities.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Job description
Job responsibilities
Please see the attached job description and person specification for full details and main responsibilities.
Job description
Job responsibilities
Please see the attached job description and person specification for full details and main responsibilities.
Person Specification
Knowledge
Essential
- Computer literate, with experience of using a keyboard with a high level of accuracy
- Knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable
- Sound office clerical background providing knowledge of relevant procedures.
- Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications
Essential
- Good general education with GCSE English at grade C or above
Desirable
- ECDL
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Shorthand speeds of 80wpm
- European Computer Driving Licence
- Institute of Health Records & Information Management Diploma (IHRIM)
Further Training
Essential
Desirable
- Experience of managing health & safety issues
- Supervisory training
Experience
Essential
- Quality Customer Service
- Some experience providing required NHS knowledge and qualification equivalences if necessary.
Desirable
- Experience of supervising staff
Contractual
Essential
- Regular attendance and willingness to work flexible hours as necessary
Person Specification
Knowledge
Essential
- Computer literate, with experience of using a keyboard with a high level of accuracy
- Knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable
- Sound office clerical background providing knowledge of relevant procedures.
- Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications
Essential
- Good general education with GCSE English at grade C or above
Desirable
- ECDL
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Shorthand speeds of 80wpm
- European Computer Driving Licence
- Institute of Health Records & Information Management Diploma (IHRIM)
Further Training
Essential
Desirable
- Experience of managing health & safety issues
- Supervisory training
Experience
Essential
- Quality Customer Service
- Some experience providing required NHS knowledge and qualification equivalences if necessary.
Desirable
- Experience of supervising staff
Contractual
Essential
- Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
