Sherwood Forest Hospitals NHS Foundation Trust

Clerical Officer - Sleep Physiology

The closing date is 22 May 2025

Job summary

We are looking for an enthusiastic, highly motivated, flexible, and dedicated Clerical Officer to join our sleep Physiology admin team. This is an exciting opportunity to become part of a dynamic team.

As a Clerical Officer, you will play a key role in managing the booking of patient procedures. Your responsibilities will include daily management of key targets such as booking appointments, managing patient pathways, liaising with patients and coordinating with clinicians.

The Sleep Physiology administration team operates from 8 AM to 6 PM Monday to Friday. You will primarily be based at KMH, with cross-cover required at Newark Hospital and Mansfield Community Hospital.

If you are committed to providing high-quality patient care, possess excellent organisational skills, and enjoy working in a fast-paced environment, we would love to hear from you!

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Main duties of the job

Please see the attached document for the full detailed job description, main responsibilities and person specification.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, wealso care for you.

We would love you to join us.

Details

Date posted

13 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

214-MED-7127848

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Job description

Job responsibilities

Please see the attached document for the full detailed job description, main responsibilities and person specification.

Job description

Job responsibilities

Please see the attached document for the full detailed job description, main responsibilities and person specification.

Person Specification

Knowledge

Essential

  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity

Desirable

  • Sound office clerical background providing knowledge of relevant procedures.
  • Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications

Essential

  • Good general education with GCSE English at grade C or above. (or equivalent)

Desirable

  • Formal keyboard/typing qualification eg RSA II or ECDL
  • NVQ in Customer Care
  • Institute of Health Records & Information Management Diploma (IHRIM)

Further Training

Essential

  • On the job training.

Experience

Essential

  • Customer care
  • Some experience providing required NHS knowledge and qualification equivalences if necessary.

Contractual Requirements

Essential

  • Willingness to work flexible hours as necessary
Person Specification

Knowledge

Essential

  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity

Desirable

  • Sound office clerical background providing knowledge of relevant procedures.
  • Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications

Essential

  • Good general education with GCSE English at grade C or above. (or equivalent)

Desirable

  • Formal keyboard/typing qualification eg RSA II or ECDL
  • NVQ in Customer Care
  • Institute of Health Records & Information Management Diploma (IHRIM)

Further Training

Essential

  • On the job training.

Experience

Essential

  • Customer care
  • Some experience providing required NHS knowledge and qualification equivalences if necessary.

Contractual Requirements

Essential

  • Willingness to work flexible hours as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Support Officer

Lauren Thorley

lauren.thorley@nhs.net

01623622515

Details

Date posted

13 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

214-MED-7127848

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Supporting documents

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