Outpatient Clinic Receptionist

Job summary

?Come and Join our Team of Outpatient Receptionists?

We are seeking a motivated and enthusiastic individual with a keen eye for detail, dedicated to placing patient and customer care at the forefront of our service.

Requirements:

• Proficiency in computer skills and the ability to navigate our various computer systems competently.
• Solid customer care skills and prior experience, preferably in an office or reception setting.
• Flexibility in your approach to work, including a willingness to cover reception in any Outpatient area. You may also be asked to provide reception coverage at our Ashfield Community Hospital site.
• Availability to work any day of the week between 8:00 am and 8:00 pm to accommodate the needs of our clinics (rotas will be provided in advance).
• Directing patients to the correct clinic if they are in the wrong area.
• Managing outgoing patient appointments once they have been seen by their consultant.
• Ensuring prompt handling of all missing outcomes in accordance with the trust's policy.
• Regularly participating in mandatory training.

Weekend work will be part of this role on a rota basis, to meet the needs of the service, this will be discussed in detail at interview.

If you're ready to embark on an exciting journey, apply today to become our Outpatient Clinic Receptionist! Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

Thank you for your interest in this role.

Sherwood Forest Hospitals are nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we were the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.