Outpatients Clinical Assistant

Sherwood Forest Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

We have an opportunity for an enthusiastic caring individual to join our team in the Kings Treatment Centre where we deliver a variety of outpatient services. The role will be to assist in a variety of procedures focused in the surgical outpatient departments.

The Kings Treatment Centre is a contemporary hospital-based outpatient department, with first class, spacious and state of the art clinic suites. We provide specialist consultations and a wide range of diagnostic procedures and treatments for our patients.

The primary role of the Outpatient Clinic Assistant is to provide high quality care to a designated group of patients, to promote a positive patient experience, working in collaboration with all members of the multidisciplinary team to achieve this.

The successful applicant must:

  • Have NVQ Level 3 or equivalent in care or a willingness to work towards.
  • Be able to demonstrate excellent communication skills.
  • Be able to work flexibly within the department when required
  • Have previous experience of working in a customer care role.
  • Have experience of working within an outpatient setting

Main duties of the job

Please read the attached full job description and person specification in the additional documents section.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.

We would love you to join us.

Date posted

10 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

214-CSTO-7052081

Job locations

Kings Mill Hospital

Mansfield Road

Sutton in Ashfield Notts

NG17 4JL


Job description

Job responsibilities

Please read the attached full job description and person specification in the additional documents section.

Job description

Job responsibilities

Please read the attached full job description and person specification in the additional documents section.

Person Specification

Knowledge

Essential

  • Demonstrate good communication skills and understanding of basic requirements for individual patient care

Qualifications

Essential

  • Care Certificate or willingness to work towards

Further Training

Essential

  • Mandatory updates and customer care courses

Desirable

  • Phlebotomy training
  • Observation training
  • Observation training

Experience

Essential

  • Previous customer care experience and life skills

Desirable

  • Previous NHS care experience in an outpatient setting

Contractual

Essential

  • Regular attendee, able to work flexibly within working hours of department
Person Specification

Knowledge

Essential

  • Demonstrate good communication skills and understanding of basic requirements for individual patient care

Qualifications

Essential

  • Care Certificate or willingness to work towards

Further Training

Essential

  • Mandatory updates and customer care courses

Desirable

  • Phlebotomy training
  • Observation training
  • Observation training

Experience

Essential

  • Previous customer care experience and life skills

Desirable

  • Previous NHS care experience in an outpatient setting

Contractual

Essential

  • Regular attendee, able to work flexibly within working hours of department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Kings Mill Hospital

Mansfield Road

Sutton in Ashfield Notts

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Kings Mill Hospital

Mansfield Road

Sutton in Ashfield Notts

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Department Sister

Robyn Parkes

robyn.parkes1@nhs.net

01623622515

Date posted

10 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

214-CSTO-7052081

Job locations

Kings Mill Hospital

Mansfield Road

Sutton in Ashfield Notts

NG17 4JL


Supporting documents

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