Job summary
Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping to future proof our NHS through digital transform? If the answer is yes, then we want to talk to you!
We are looking for a highly motivated and driven individual with exceptional communication and organisational skills. The successful candidate will be someone who is eager to empower end users in the use of IT systems, be that via day-to-day training on Clinical and Admin systems, or via the implementation of project workstreams such as system upgrades and new system rollouts.
We are a collaborative team, working across different local organisations to achieve shared goals, ultimately to provide the highest level of patient care possible.
This role sits within the Strategy and Delivery Strategic Business Unit (SBU) of NHIS. Our vision is to help transform care by being an integrated provider of ICT services and support, delivering a high-quality professional service that links strategy, innovation and technology for our local Health and Social care community. We aim to bring to life the local ICS ambitions of a joined-up health and social care economy that is not constrained by boundaries, a landscape where systems are integrated, allowing professionals to make fully informed choices within a digitally enabled culture that is efficient, safe, and secure.
Apply now to join our team!
Please note this role is not eligible for sponsorship.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. We would love you to join us.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
Essential
- Good working knowledge of MS Windows and Office applications
- Knowledge of the internet and e-mail
- Effective use of written and oral communication skills to receive and deliver complex and sensitive information when working with staff groups from different disciplines and of varying sizes
- Good analytical skills. Proven analytical and judgemental skills which demonstrate an ability to assess options available and solve problems
- MS Office - Outlook, Word, Excel, and Word Processing experience
- Ability to manage own time effectively. Plan and organise tasks and activities to meet the needs of the training and implementation service
- Ability to assess priority and adjust plans accordingly to meet the needs of the service and the customers
- Use effective planning and organisation skills to work under pressure and meet service and customer led deadlines
- Self-motivated, innovative, flexible, and adaptable
- Ability to work as part of a team
Qualifications
Essential
- GCSE Maths and English Grade C/4 or above
- ECDL or equivalent IT Qualification
- NVQ Level 2
Desirable
- RSA II in typing or equivalent
- Customer Service Course
- Education and Training (Level 3) Award
Experience
Essential
- Experience of working as part of a customer focussed team
- Excellent communication skills - written, verbal and interpersonal
- Excellent organisational skills
- Experience of working in a busy office environment
Desirable
- Experience of using computer-based systems in the NHS
Requirements
Essential
- Work flexibly to meet the needs of the service
- Ability to travel between NHIS bases in Nottinghamshire
Person Specification
Knowledge Requirements
Essential
- Good working knowledge of MS Windows and Office applications
- Knowledge of the internet and e-mail
- Effective use of written and oral communication skills to receive and deliver complex and sensitive information when working with staff groups from different disciplines and of varying sizes
- Good analytical skills. Proven analytical and judgemental skills which demonstrate an ability to assess options available and solve problems
- MS Office - Outlook, Word, Excel, and Word Processing experience
- Ability to manage own time effectively. Plan and organise tasks and activities to meet the needs of the training and implementation service
- Ability to assess priority and adjust plans accordingly to meet the needs of the service and the customers
- Use effective planning and organisation skills to work under pressure and meet service and customer led deadlines
- Self-motivated, innovative, flexible, and adaptable
- Ability to work as part of a team
Qualifications
Essential
- GCSE Maths and English Grade C/4 or above
- ECDL or equivalent IT Qualification
- NVQ Level 2
Desirable
- RSA II in typing or equivalent
- Customer Service Course
- Education and Training (Level 3) Award
Experience
Essential
- Experience of working as part of a customer focussed team
- Excellent communication skills - written, verbal and interpersonal
- Excellent organisational skills
- Experience of working in a busy office environment
Desirable
- Experience of using computer-based systems in the NHS
Requirements
Essential
- Work flexibly to meet the needs of the service
- Ability to travel between NHIS bases in Nottinghamshire
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
