Outpatient Booking Officer

Job summary

? Join Our Team at King's Mill Hospital! ?

Are you a master of organization with a keen eye for detail? Are you ready for an exciting opportunity to make a meaningful impact in healthcare? Look no further! King's Mill Hospital is thrilled to announce an incredible opening for an Outpatient Booking Officer to join our dynamic team.

In this role, you'll be the linchpin of our outpatient services, ensuring smooth and efficient scheduling for our patients. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you!

Your primary responsibilities will include:

• Booking and cancelling outpatient clinic appointments efficiently and effectively.
• Monitoring the timely sending of essential documents to patients and ensuring correct documentation is received.
• Facilitating appointments for patients discharged from IPT's ward discharges and ICR's.
• Maximising the utilisation of all clinic slots to ensure the best possible patient care.
• Collaborating closely with the BSU and esteemed consultants to ensure patients are booked in a timely manner.
• Regularly updating and maintaining mandatory training to ensure the highest quality of service delivery.
• Offering support to the team whenever necessary, fostering a collaborative and positive work environment.
• Registering ASI dummy referrals on Care flow, paying particular attention to RTT pathways

Apply now to join our team and make a difference in healthcare!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.