Ward Receptionist

Sherwood Forest Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Sherwood Forest Hospitals are seeking an enthusiastic, highly motivated Receptionist to join Ward 25. This is a full time position, following a structured shift pattern to meet the needs of the service, including some weekends.

Ward 25 is a 30 bedded ward with both medical and surgical beds, 2 high dependency beds and a Childrens Assessment Unit within the ward footprint. We also have a well-established day-case surgery pathway.

Key Responsibilities:

  • Support the provision of the highest quality patient care through personal actions and continuous improvement.

  • Ensure accurate and timely collection of patient-related data at the ward level, including patient admissions, transfers, and discharges.

  • Track and manage patient case notes, ensuring they are filed correctly and kept tidy.

  • Work closely with the Ward Sister/Charge Nurse, nursing staff, and all visitors and multidisciplinary team members who visit the ward.

  • Greet visitors to the ward, handle telephone enquiries, and undertake other clerical and reception duties on the ward.

If you have a passion for providing high-quality patient care and excellent administrative skills, we want to hear from you!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, wealso care for you.

We would love you to join us.

Date posted

15 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-W&C-6896871

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Contractual Requirements

Essential

  • Flexible working over a 7 day period

Knowledge requirements

Essential

  • Basic keyboard skills

Desirable

  • Working knowledge of PAS and the NHS in general
  • Ordering processes
  • Knowledge of 18 week pathway Computer skills
  • CareFlow experience

Qualifications- Academic/ Craft/ Professional

Essential

  • Good standard of general education
  • Legible handwriting and filing skills

Experience

Essential

  • Previous customer care and clerical experience
  • Team working
  • Good communication skills

Desirable

  • NHS experience
  • Previous experience of working with people
  • Organisational skills
Person Specification

Contractual Requirements

Essential

  • Flexible working over a 7 day period

Knowledge requirements

Essential

  • Basic keyboard skills

Desirable

  • Working knowledge of PAS and the NHS in general
  • Ordering processes
  • Knowledge of 18 week pathway Computer skills
  • CareFlow experience

Qualifications- Academic/ Craft/ Professional

Essential

  • Good standard of general education
  • Legible handwriting and filing skills

Experience

Essential

  • Previous customer care and clerical experience
  • Team working
  • Good communication skills

Desirable

  • NHS experience
  • Previous experience of working with people
  • Organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

ward Leader

Helena Turner

helena.turner4@nhs.net

01623622515

Date posted

15 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-W&C-6896871

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Supporting documents

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