Operations Support Officer

Job summary

We are currently looking for an enthusiastic and highly motivated individual to join our Urgent and Emergency Care Operations Team.

The position is based at Kings Mill, and the work hours are 37.5 per week, Monday to Friday, from 8 am to 5 pm, with some flexibility and the possibility of working from home after completing the induction period.

In this role, you will have direct line management responsibility for our Operation Assistants while also working closely with the business unit to support the Operations Manager. The ideal candidate should possess the following skills and knowledge:

- Working knowledge of principles related to service development, improvement, and performance management, acquired through a diploma or equivalent experience.- Familiarity with associated processes and systems.- Proficiency in advanced keyboard skills.- A solid understanding of the NHS, including management knowledge.- A diploma or equivalent experience/training.- Management knowledge or equivalent experience at a degree level.- Competence in business and performance management techniques.- Prior experience in service development, improvement, and performance management processes.- The ability to develop reports and business cases.- A grasp of the principles related to business and performance management techniques.

Main duties of the job

To see the full detailed job description and the main responsibilities of the job please refer the job description attached.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.