Ward Receptionist

Job summary

Join Our Team as a Receptionist at Lindhurst Ward, Mansfield Community Hospital!

Are you ready to be the welcoming face of Lindhurst Ward at Mansfield Community Hospital? We're on the lookout for an enthusiastic and highly motivated Receptionist to become an essential part of our dedicated team.

As a Receptionist on Lindhurst Ward, you'll work closely with our Ward Leader, nursing staff, and all visitors. You'll also be a key part of the multidisciplinary team, collaborating with various healthcare professionals to ensure our patients receive the best care possible.

Your responsibilities will include:

• Greeting and assisting visitors to the ward with a warm and friendly demeanor.
• Handling telephone inquiries professionally and efficiently.
• Filing and organizing patient case notes to maintain their general tidiness.
• Undertaking various clerical and reception duties vital to the smooth operation of the ward.

We will provide the successful candidate with a complete induction and support continuing development through yearly appraisals.

If you have the drive to provide an excellent patient experience and an enthusiasm for personal and service development within a clinical setting we are waiting to hear from you.

Join our team at Lindhurst Ward, Mansfield Community Hospital, and be part of a compassionate and dedicated healthcare community. Your contributions will make a real difference in the lives of our patients.

Main duties of the job

To understand the role in more detail, please read the attached job description and person specification document

About us

In May 2020, Kings Mill Hospital, was rated Outstanding by the CQC. Newark Hospital and Mansfield Community Hospital are both rated Good and all 15 of our services are rated Good for Safety with 5 Outstanding services. We know safe, patient centred care is delivered by well supported people and in 2018 and 2019 colleagues at Sherwood rated us the best Acute Trust in the Midlands. In 2019, in the Freedom to Speak Up Index, we were the top rated Acute Trust in the East Midlands.

In 2019 and 2020 we made the shortlist for HSJ Acute Trust of the Year.

We provide outstanding healthcare across the community to 500,000 people in Mansfield, Ashfield, Newark and parts of Derbyshire and Lincolnshire. We work with 5,000 colleagues in our three hospitals and have well established relationships with health and social care partners through the Mid Notts Integrated Care Partnership.

We have an open, inclusive and diverse culture and we would like you to be part of the team.