Outpatient Booking Supervisor

Job summary

Are you a highly organized and detail-oriented individual looking for a rewarding opportunity in the healthcare sector? If so, we have the perfect position for you! We are currently seeking an enthusiastic Outpatient Booking Supervisor to join our team on a fixed-term basis for 6 months.

You must meet the below criteria

• A good general education and have GCSE English C or above or equivalent
• Flexible approach to work
• Knowledge of RTT
• Work closely with the Business Managers in ensuring services are running efficiently
• Computer literate
• Knowledge of Care flow, E-referrals and the Inter consultant referral system
• Knowledge of OPD procedures
• Knowledge of HR policies and procedures
• Knowledge of Outpatients Key performance Indicators
• Must be confident in Excel spreadsheets and be able to highlight trends

Main duties of the job

Your primary responsibilities will include:

• Supervise and monitor the work of the staff within the booking team ensuring work is allocated fairly
• Appraisal process and Well being meetings
• Monitor and reporting of sickness absence
• Delivery of communication cell and team briefing
• Ensuring full adherence to department standards
• Audit and cleansing of patient waiting lists
• Be a mentor for new starters ensuring individuals are fully trained and confident in every aspect of their role
• Monitor slot Utilisation and DNA rate and highlight any trends
• Ensure ASI dummies monthly deadline is met.
• Contribute to the ongoing review of existing methods of working

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.