Job summary
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching hospitals with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 11,500 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.
King's College Hospital NHS Foundation NHS Trust is currently delivering an ambitious financial efficiency programme with the aim to achieve long-term financial sustainability.
The post holder will work as part of a dedicated MEMS team to provide and develop services across the Princess Royal University Hospital (PRUH) and Orpington or Denmark Hill (DH) sites.
The Medical Equipment Management Service (MEMS) of the department provides a range of services to the Trust. These services include the care of medical electronic and associated devices, training of staff (Medical Equipment Training) to use medical devices and a loan service for medical devices (Equipment Library).
Main duties of the job
Education and Training Provide training on medical devices for Trust staff using a variety of methodologies (didactic training, workshops, e-learning etc). Ensure that records of training are maintained and report on compliance with medical equipment training across the Trust. Coordinate and monitor the medical equipment training provided by outside bodies (for example medical device manufacturing companies). Liaise with medical and nursing staff to develop training competencies and knowledge verification systems for relevant staff at all levels. Assist in the development of alternative or enhanced methods of training delivery via available media in collaboration with information technology experts. Visit relevant areas, audit and evaluate local training systems and advice and assist Ward/Department managers to improve or maintain staff training. Provide input as required to staff induction or ward study day programmes.
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
Administrative Responsibilities Supervise the interface between users of equipment in the Trust (and potentially other clients) and the servicing and repair function provided by MEMS/EBME. Monitor and develop operating procedures for the MEMS equipment reception function. Ensure that staff are adequately trained to provide an appropriate level of advice and assistance to users of the MEMS/MET/MEL service. Provide identified, medical device related consumables to clinical users. Manage, monitor and develop the performance of staff working in the medical equipment training (MET) and medical equipment library (MEL).
Governance / Quality Control
Ensure that all work is undertaken in accordance with the departmental quality system ISO EN 13485 and performing all the relevant activities as instructed by MEMS leadership. Act as quality control representative for the team.
Support the development of the MEMS service and quality system by responding to/and reporting problems and enhancing and developing procedures and undertaking IPIs in addition to making suggestions for improvements.
Communication
Following collections, deliveries or general liaison with clients, report any equipment related problems (training issues, damage etc.) to managers promptly.
General
- The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
- To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
- We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
- At Kings we are a kind, respectful team:
Kind. We show compassion and understanding and bring a positive attitude to our work
Respectful. We promote equality, are inclusive and honest, speaking up when needed
Team. We support each other, communicate openly, and are reassuringly professional
- To observe and maintain strict confidentiality of personal information relating to patients and staff.
- To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
- This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
- All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
- Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed
Job description
Job responsibilities
Administrative Responsibilities Supervise the interface between users of equipment in the Trust (and potentially other clients) and the servicing and repair function provided by MEMS/EBME. Monitor and develop operating procedures for the MEMS equipment reception function. Ensure that staff are adequately trained to provide an appropriate level of advice and assistance to users of the MEMS/MET/MEL service. Provide identified, medical device related consumables to clinical users. Manage, monitor and develop the performance of staff working in the medical equipment training (MET) and medical equipment library (MEL).
Governance / Quality Control
Ensure that all work is undertaken in accordance with the departmental quality system ISO EN 13485 and performing all the relevant activities as instructed by MEMS leadership. Act as quality control representative for the team.
Support the development of the MEMS service and quality system by responding to/and reporting problems and enhancing and developing procedures and undertaking IPIs in addition to making suggestions for improvements.
Communication
Following collections, deliveries or general liaison with clients, report any equipment related problems (training issues, damage etc.) to managers promptly.
General
- The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
- To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
- We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
- At Kings we are a kind, respectful team:
Kind. We show compassion and understanding and bring a positive attitude to our work
Respectful. We promote equality, are inclusive and honest, speaking up when needed
Team. We support each other, communicate openly, and are reassuringly professional
- To observe and maintain strict confidentiality of personal information relating to patients and staff.
- To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
- This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
- All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
- Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed
Person Specification
Education and Qualifications
Essential
- Relevant NVQ 4 or diploma (including Maths, English and a science).
- Relevant NVQ 4 or diploma (including Maths, English and a science).
- ECDL or equivalent.
Knowledge and Experience
Essential
- Experience of working in a general office environment.
- Experience of supervising staff.
- Practitioner experience of administrative and clerical work.
- Advanced experience on Microsoft Office packages.
Desirable
- Experience of operating specialist database.
- Experience in administration in the NHS.
- Experience in a helpdesk environment.
- Experience in operating a Quality System.
- Experience in an equipment training and/or maintenance environment.
Person Specification
Education and Qualifications
Essential
- Relevant NVQ 4 or diploma (including Maths, English and a science).
- Relevant NVQ 4 or diploma (including Maths, English and a science).
- ECDL or equivalent.
Knowledge and Experience
Essential
- Experience of working in a general office environment.
- Experience of supervising staff.
- Practitioner experience of administrative and clerical work.
- Advanced experience on Microsoft Office packages.
Desirable
- Experience of operating specialist database.
- Experience in administration in the NHS.
- Experience in a helpdesk environment.
- Experience in operating a Quality System.
- Experience in an equipment training and/or maintenance environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
