Client Support Officer
The closing date is 10 November 2025
Job summary
An exciting opportunity has arisen for a an individual to join our busy Sexual Health .
If you are caring and passionate about people and wish to pursue a rewarding career within the NHS, you should apply now. We are a busy outpatient service in King's College Hospital dealing with outpatient clinics.
We are seeking self-motivated people, who are able to effectively manage their time and workload, to meet deadlines in a busy environment with competing demands on their time. They should have excellent communication and customer service skills, IT experience and the ability to provide a high-quality and efficient service to outpatient users.The successful applicant will possess excellent telephone and administrative skills.
Main duties of the job
You will be able to perform the following:
To assist patients encouraging independence, as appropriate
To monitor and record patient's clinical observations, escalating appropriately to a registered nurse as required
To assist in the maintenance of up to date, comprehensive and accurate records in accordance with current legal requirements both written and digital
To escort patients and families to other departments within the hospital as required
Undertake point of care testing (e.g. blood sugar, urinalysis)
After appropriate training, to assist in the collection of specimens including blood samples
To participate in maintaining standards of hygiene, cleanliness and infection control, reporting problems as appropriate
To ensure that equipment is always clean, stored safely when not in use and report faults as appropriate
To assist in setting up and preparing patient areas appropriately to the clinical area
To assist ward staff with general collection/delivery of items necessary to ensure effective operational management of ward/department
To ensure that all patients and relatives are welcomed and orientated to the department environment
To demonstrate an awareness of the different cultural, ethnic and religious needs
To participate effectively in multidisciplinary case conferences as required
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Details
Date posted
28 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,546 to £32,207 a year per annum, including HCA
Contract
Permanent
Working pattern
Full-time
Reference number
213-DivisionB-7570524
Job locations
King's College Hospital
Denmark Hill
London
SE5 9RS
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital
Denmark Hill
London
SE5 9RS
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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