Job responsibilities
Main Duties and Responsibilities
Education and Training
Coordinate and monitor the medical equipment training provided by outside bodies (for example medical device manufacturing companies).
Deliver medical devices training/ presentations to groups and one to one where required.
Liaise with medical and nursing directorates to further develop training competencies and knowledge verification systems for relevant staff at all levels.
Lead in the development of alternative or enhanced methods of training delivery via available media in collaboration with information technology experts
Lead in the development of an audit programme to evaluate local training systems and advice and assist Ward/Department managers to improve staff training compliance and training records.
Ensure that records of training are maintained and kept up to date on the Trusts equipment training database and report on compliance with medical equipment training across the Trust.
Lead in communicating medical device training compliance levels with wards and caregroups.
Liaise with medical equipment training supervisors and verifiers throughout the Trust and ensure that in-house training sessions are efficient and meet demands.
Ensure effective and timely advertising for all training initiatives to their target audience, using a variety of media.
Present performance reports on a higher level to the Medical Devices Group (MDG) to identify training gaps and agree action plans.
Support the Trust Medical Device Safety Officer in improving learning from adverse incident across the Trust by participating in improvement projects related to education and training.
Operational Performance
Be responsible for medical equipment libraries operations and for providing an effective medical equipment library service across the organisation.
Line manage the medical equipment library/training supervisors.
Liaise with users of the Equipment Library, in particular the Clinical Site Managers, to ensure the current and future availability of equipment in the Library.
Monitor the use of the Equipment Library to ensure the adequate provision of equipment in the Library.
Monitor the service requirement for other sites without the library services and lead on setting up the service if required.
Provide reports and analyses of Equipment Library usage to monitor resource levels, predict trends and plans for future resource requirements.
Liaise closely with other Service Managers in MEMS to develop priorities for the servicing and supply of equipment through the Equipment Library.
Administrative Responsibilities
Supervise the interface between users of equipment in the Trust (and potentially other clients) and the servicing and repair function provided by MEMS.
Monitor and develop operating procedures for the MEMS equipment reception function.
Ensure that staff are adequately trained to provide an appropriate level of advice and assistance to users of the MEMS service.
Oversee the availability of identified, suction and medical gases items and medical device related consumables to clinical users.
Governance / Quality Control
The post holder is responsible for:
Hold overall responsibility for the development, implementation, and ongoing management the EME aspects of the departmental quality management system, ensuring continuous compliance with accreditation standards (ISO 13485) and regulatory requirements. Ensuring all work is undertaken in accordance with the Departmental quality system ISO 13485.
Lead the delivery of service activities to the highest possible standards, supporting Trust-wide quality improvement initiatives and aligning with the Equality, Diversity, and Inclusion Strategy.
Ensure audit trails, equipment records, and maintenance reports are comprehensive, accurate, and readily available for inspection.
Oversee the regular review and improvement of quality systems and procedures, working with Band 7 leads and other stakeholders to ensure consistency and effectiveness.
Drive and support audit processes, including routine internal quality reviews and compliance assessments.
Lead on proposing and implementing changes to departmental processes and procedures, ensuring these are reviewed, approved, and embedded across the team.
Use data from performance monitoring and service audits to inform continuous improvement initiatives. Monitoring and addressing non-conformities within the quality system, developing a plan of corrective actions and overseeing the implementation of these in time for any re-inspection.
Ensure governance compliance in relation to adverse incidents, supporting investigations as required and feeding back into policy and training improvements.
Conducting user service satisfaction surveys. Reviewing these with the department and setting out a programme of improvements in response.
Leading the programme of audit and inspections of the EME workshop, the training service and, the equipment library service.
Participate in projects across the organisation to bring about any necessary change resulting from device alerts or adverse incident investigations.
People Management and Performance
Lead, coach and manage the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed.
- Participate in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans.
- Ensure the team is compliance with all statutory, mandatory training together with any professional training requirements, ensuring they are up to date and fully compliant.
- Manage team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings occur, e-roster is updated and productivity is at keep to the highest possible level.
- Identify and fill any vacancies that arise within the team in line with the Trusts recruitment policy and process.
- Identify talent and support the internal talent management process in order attract and retain and succession plan for your people.
- Review skills mix at regular intervals in order to identify any potential opportunities to maximise resource utilisation / allocation, ensuring job descriptions are kept up to date.
- Ensure overall wellbeing of the team is maintained. Continuously support in improving the morale of the team and implementing a culture of zero-tolerance for bullying and harassment.
General
- The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
At Kings we are a kind, respectful team:
Kind. We show compassion and understanding and bring a positive attitude to our work
Respectful. We promote equality, are inclusive and honest, speaking up when needed
Team. We support each other, communicate openly, and are reassuringly professional
To observe and maintain strict confidentiality of personal information relating to patients and staff.
To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
Safe Guarding
The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. All employees have a responsibilityto support the organisation in our duties by;
Attending mandatory training on safeguarding children and adults
Familiarising themselves with the Trust's processes for reporting concerns
Reportingany safeguarding child or adult concerns appropriately
