Assistant Pathway Coordinator
This job is now closed
Job summary
The post holder will be responsible for providing a comprehensive, wide ranging, high quality administrative support to the Trauma and Orthopaedic Department. Duties will include general junior secretarial services,typing and checking of patient letters using the hospital systems, answering the telephone, assisting in the maintenance and development of effective information systems and support the continuance of high standards of professional practice throughout the Department.
In addition to these on-going duties, the post holder will be required to perform ad-hoc tasks as required to full fill both departmental and trust objectives. The post holder will be expected to exercise initiative, prioritise conflicting work demands and effectively communicate verbally and in writing with the consultants, multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.
Main duties of the job
- To welcome and receive all patients and visitors attending,
- Taking appropriate details and ensuring details are correct within Epic.
- To give general advice about the services, where to refer and how to access services to both patients and health care professionals.
- Make appointments, and ensuring the appointment outcomes are captured within Epic.
- To make, cancel or rebook appointments for specialist nurses and consultants within the Epic system.
- To organise additional services for patients as required, such as interpreters and transport
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Details
Date posted
30 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,546 to £32,207 a year per annum, including HCA
Contract
Permanent
Working pattern
Full-time
Reference number
213-CAY-7378516
Job locations
King's College Hospital
Denmark Hill
London
SE5 9RS
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital
Denmark Hill
London
SE5 9RS
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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