RTT Tracker

Job description

Job responsibilities

To have a full and deep understanding of both national and local policies relating to RTT management.

Ensure that this specialist knowledge is kept up to date and changes in legislation and local policy are communicated effectively within the organisation, this includes communicating complex information to groups to ensure consistency and conformity with regulations.

Be fully proficient on all patient information systems throughout the Trust in order to extract information and monitor patients pathways (e.g. EPIC)

Using their own initiative, supported by local guidance and the Patient Access Policy to implement, analyse, interpret and apply judgements involving the 18 weeks rules and definitions to ensure compliance.

Be responsible for ensuring that patient records have the correct clock starts and clock stops, by validating and interpreting patient pathways from first outpatient appointment, through diagnostics, treatment planning and treatment. This may involve adjusting / correcting patient referrals where inaccurate data entries have been put in by divisions.

Meet personal targets for validation volumes and accuracy, as agreed with the RTT Tracking Team Leader.

Liaise with divisional admissions and outpatients booking teams to support the continuous improvement in divisional understanding of RTT rules and data quality. This may involve leading or participating in specific training sessions for divisions, as required.

Develop a specialist understanding of patient pathways in specific specialities, to ensure that patient clock starts and clock stops are interpreted accurately, in line with national and local access policies.

Highlight any systematic data recording errors or performance concerns to the RTT Tracking Team Leader.

Be responsible for liaison with staff from within the trust and referring organisations to collect accurate clock starts, stop and tertiary data sets and to provide stage of pathway information. Ensure that where patients have been referred for inpatient diagnostic/treatment that the clock start date has been clearly identified.

Ensure divisional staff have access to data and reports relating to RTT that support the correct data entry or validation of records.

Support the RTT Tracking Team Leader, RTT Tracking Manager and other operational managers in identifying, reporting and resolving data collection issues for queries relating to clock starts and stops in patient pathways.

Report to the RTT Tracking Team Leader or RTT Tracking Manager any potential clinical governance issues, or complaints, so they are dealt with in a timely and appropriate manner.

Ensure that divisional managers are aware in a timely manner of any previously unreported potential breaches of waiting times targets that are caused by validation.

Analyse data and produce ad hoc reports as directed by the RTT Tracking Manager.

Assist in external reporting of RTT information as required.

Work with Performance and Information staff to ensure existing and future reports and monitoring tools are of the highest quality and fit for purpose.

To undertake further duties not covered in the job description to ensure the smooth running of the department and are deemed appropriate to the grade and responsibilities of the post.

To ensure that all daily tasks and ongoing workloads are prioritised and completed within agreed timeframes.

Attendance at meetings when required.

To cover for colleagues during periods of absence and to cover work across multiple sites

Person Specification

Education and Qualifications

Essential

• Educated to GCSE level or equivalent, with Grade C or above in English and Mathematics.

Previous Experience

Essential

• Experience of working in a face-paced administrative environment
• Experience of working in a role which required in-depth knowledge of RTT pathway validation

Skills, Knowledge and Ability

Essential

• Excellent knowledge of national RTT waiting time targets
• Attention to detail and strong organisational skills
• Excellent communication and interpersonal skills
• Proficient with Microsoft Office suite: Word/Excel/Outlook
• Must be able to adapt to a rapidly changing workload and direction
• Ability to handle patient data and information in a confidential and sensitive fashion
• Ability to work independently, managing and prioritise your own workload and to work as part of a team.

Desirable

• Experience using EPIC operating system.

Additional Qualities

Essential

• Reliable and Proactive
• Positive attitude and able to maintain a professional attitude.
• Open to receiving constructive feedback
• Keen to further own training and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

KCH Business Park

129-131 Cold Harbour Lane

London

SE5 9NY

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)