Job summary
The Caldecot Centre is a large HIV outpatient clinic managing more than 3000 HIV patients per year. The Service covers a diverse patient population and is currently expanding its range of services including Trans Health (CliniQ).
An exciting opportunity has arisen for an enthusiastic band 3 Senior Healthcare Assistant to join our small and friendly team. This is a full time post 37.5 hours per week for 9 months, fixed term maternity leave cover.
Experience in HIV care and/or sexual health is desirable, and established phlebotomy skills would be an advantage. However please apply if you are kind, caring and have energy and commitment to learn new skills in what can sometimes be a fast paced and challenging environment.
The successful candidate will be given the chance to develop knowledge and skills within the speciality, as well as to develop professionally whilst being fully supported.
Please note this post may close earlier than advertised if we have a high number of applications.
Main duties of the job
This is post will support several clinics across Caldecot Centre, including HIV, Trans health, ID clinic and complex contraception. The post holder will support other clinicians and also be required to work autonomously with clients in the privacy ofconfidential rooms without direct supervision but in accordance with agreedprotocols. This successful candidate on completion of their competency document performvenepuncture for routine blood tests; carry out screening for sexuallytransmitted infections; carry out microscopy; oversee specimen collection;record the patient's weight, BMI, blood pressure, support patients withpsycho-social assessments and act as the patient's advocate.The post holder will also clean, prepare and stock clinical rooms with clinical andnon-clinical items; order stock; set up and decontaminate equipment forclinical procedures and clean and check equipment to comply with Health andSafety and Infection Control policies. Included also is the preparation andadministration of specimens prior to transportation to laboratories.
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
- To greet clients and visitors in a courteous, friendly and helpful manner.
- Deal with face to face enquired from the public about the range of services available and the registration and queue management process etc. To direct them to other services if necessary.
- Within clearly defined protocols and with full training, the post-holder will carry out venepuncture taking blood for routine patient appointments.
- Accurately measure and record observations of temperature, pulse, respirations, blood pressure, oxygen saturation levels, height and weight. Demonstrate an understanding of normal results and the importance of reporting abnormal readings to a qualified nurse.
- To escort patients to other departments if necessary.
- Participate in the admission of patients as appropriate. This may include arranging snacks and light refreshments for the patient.
- With full training and within clearly defined protocols, the post holder will carry out asymptomatic sexual health screens for both male and female patients.
- To stain and read microscopy slides and accurately record findings.
- To demonstrate and distribute condoms to clients
- To provide health promotion information to clients accessing the centre for a range of health and wellbeing issues e.g. sexual health, weight management, smoking, addictions, and signpost clients to other
- Services as appropriate and assist clients in the use of electronic information facilities within the centre.
- To take receipt of urine samples and swabs with due regard to infection control. Carry out the accurate and appropriate labelling preparation and storage, and arrange transportation of specimens and samples.
- To maintain accurate record of care given in line with clinic and trust guidelines.
- Provide chaperone duties as necessary or as requested by the nursing or medical staff.
- To ensure patients property and valuables are kept safe.
- To set up and clean clinical areas, maintaining and recording cleanliness standards and contributing to the smooth running of clinical areas.
- To ensure clinical and public areas are adequately stocked with clinical supplies, stationery and client information.
- To demonstrate knowledge and understanding of child protection issues, reporting areas of concern to the accountable professional practitioner.
- To locate and pull notes for existing clients and prepare all relevant documentation as required.
- To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced.
- To accurately record and collate statistical data in the form of client attendance/activity and centre establishment levels.
- To ensure that the public areas are tidy at all times.
- To liaise with medical, nursing and other staff as required to ensure the smooth running of the centre and to understand the importance of teamwork.
- To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately.
- To train and support new and temporary staff.
- To participate and assist in evaluation and feedback including administration aspects of audit as required.
- To attend team and departmental meetings and actively participate in service improvement.
- Proactively participate in one to one meetings with line manager, identifying own learning needs, and ways that these may be met.
- Communicate issues of concern relating to the behaviour, conduct or practice of colleagues to a senior nurse as appropriate.
- Report untoward incidents and any other relevant information to a registered nurse and to complete an incident report if necessary.
- Inform a registered nurse if asked to carry out a task which the individual does not have the training or capacity to do.
- Undertake relevant training for electronic information systems in place and under development.
- To assist clients who require an interpreter and to book interpreters when necessary.
- Be able to order and maintain stock levels of provision used in the department.
Job description
Job responsibilities
- To greet clients and visitors in a courteous, friendly and helpful manner.
- Deal with face to face enquired from the public about the range of services available and the registration and queue management process etc. To direct them to other services if necessary.
- Within clearly defined protocols and with full training, the post-holder will carry out venepuncture taking blood for routine patient appointments.
- Accurately measure and record observations of temperature, pulse, respirations, blood pressure, oxygen saturation levels, height and weight. Demonstrate an understanding of normal results and the importance of reporting abnormal readings to a qualified nurse.
- To escort patients to other departments if necessary.
- Participate in the admission of patients as appropriate. This may include arranging snacks and light refreshments for the patient.
- With full training and within clearly defined protocols, the post holder will carry out asymptomatic sexual health screens for both male and female patients.
- To stain and read microscopy slides and accurately record findings.
- To demonstrate and distribute condoms to clients
- To provide health promotion information to clients accessing the centre for a range of health and wellbeing issues e.g. sexual health, weight management, smoking, addictions, and signpost clients to other
- Services as appropriate and assist clients in the use of electronic information facilities within the centre.
- To take receipt of urine samples and swabs with due regard to infection control. Carry out the accurate and appropriate labelling preparation and storage, and arrange transportation of specimens and samples.
- To maintain accurate record of care given in line with clinic and trust guidelines.
- Provide chaperone duties as necessary or as requested by the nursing or medical staff.
- To ensure patients property and valuables are kept safe.
- To set up and clean clinical areas, maintaining and recording cleanliness standards and contributing to the smooth running of clinical areas.
- To ensure clinical and public areas are adequately stocked with clinical supplies, stationery and client information.
- To demonstrate knowledge and understanding of child protection issues, reporting areas of concern to the accountable professional practitioner.
- To locate and pull notes for existing clients and prepare all relevant documentation as required.
- To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced.
- To accurately record and collate statistical data in the form of client attendance/activity and centre establishment levels.
- To ensure that the public areas are tidy at all times.
- To liaise with medical, nursing and other staff as required to ensure the smooth running of the centre and to understand the importance of teamwork.
- To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately.
- To train and support new and temporary staff.
- To participate and assist in evaluation and feedback including administration aspects of audit as required.
- To attend team and departmental meetings and actively participate in service improvement.
- Proactively participate in one to one meetings with line manager, identifying own learning needs, and ways that these may be met.
- Communicate issues of concern relating to the behaviour, conduct or practice of colleagues to a senior nurse as appropriate.
- Report untoward incidents and any other relevant information to a registered nurse and to complete an incident report if necessary.
- Inform a registered nurse if asked to carry out a task which the individual does not have the training or capacity to do.
- Undertake relevant training for electronic information systems in place and under development.
- To assist clients who require an interpreter and to book interpreters when necessary.
- Be able to order and maintain stock levels of provision used in the department.
Person Specification
Eduction and Qualifications
Essential
- NVQ level 3 or equivalent
- Care Certificate
Knowledge and Experience
Essential
- Significant experience within a care setting/environment
Person Specification
Eduction and Qualifications
Essential
- NVQ level 3 or equivalent
- Care Certificate
Knowledge and Experience
Essential
- Significant experience within a care setting/environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
