King's College Hospital NHS Foundation Trust

PNH Service Co-ordinator

Information:

This job is now closed

Job summary

We are looking for an organised and enthusiastic individual to join our specialist team looking after patients with Paroxysmal Nocturnal Haemoglobinuria (PNH) within Haematology Services.

The post holder will be responsible for support in providing an effective administrative and secretarial service to the PNH team.

Main duties of the job

The role involves a wide variety of responsibilities including secretarial duties and clinic administration as well as liaising with external organisations such as NHSE, homecare providers and Pharmaceutical companies. Attention to detail is paramount for this role. The successful applicant will have the opportunity to work directly with a wide variety of professionals within a friendly, hardworking and supportive team. You will also be the first port of call for the patients and be actively involved in organising patient events such as patient support groups.

About us

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Details

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year Per annum including HCA

Contract

Permanent

Working pattern

Full-time

Reference number

213-CAX-7009165

Job locations

King's College Hospital

Denmark Hill

London

SE5 9RS


Job description

Job responsibilities

Monitor monthly finance reports from funding body.

Update and maintain data for the PNH registry on a daily basis

Prepare PNH registry patient paperwork for weekly clinics

Provide service updates to the external funding body on a monthly basis

Use excel spreadsheets to create and maintain databases

Organise and attend bi-annual service meetings; Preparing and presenting demographical patient information

Prepare and attend PNH MDT Meetings once a month and keep a record of patients discussed and ensure that outcomes are recorded

Liaise with Homecare Nursing Service to resolve any patient queries and maintain a high standard of care

Assist with clinical trials and service audits as directed by the lead consultant.

Support the management for PNH Clinicians diary & travel schedules as required

Provide secretarial support to the PNH team

Job description

Job responsibilities

Monitor monthly finance reports from funding body.

Update and maintain data for the PNH registry on a daily basis

Prepare PNH registry patient paperwork for weekly clinics

Provide service updates to the external funding body on a monthly basis

Use excel spreadsheets to create and maintain databases

Organise and attend bi-annual service meetings; Preparing and presenting demographical patient information

Prepare and attend PNH MDT Meetings once a month and keep a record of patients discussed and ensure that outcomes are recorded

Liaise with Homecare Nursing Service to resolve any patient queries and maintain a high standard of care

Assist with clinical trials and service audits as directed by the lead consultant.

Support the management for PNH Clinicians diary & travel schedules as required

Provide secretarial support to the PNH team

Person Specification

Qualifications & Experience

Essential

  • Experience of working in an administrative environment.
  • Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
  • Strong computer skills, including familiarity with Microsoft Office Suite.
  • Excellent communication and interpersonal skills
  • Attention to detail and strong organisational abilities.

Desirable

  • Prior experience in healthcare administration, medical office, or scheduling roles.
  • Understanding of Patient Access Targets
  • Proficiency in Epic, Patient tracking lists and Work-queues.

Skills & Competencies

Essential

  • Clear & effective communication skills both written and verbal
  • Ability to work independently, to manage and prioritise own workload.
  • Ability to organise and prioritise own workload to meet deadlines/targets.
  • Flexibility to organise and respond quickly to changes.
  • Keen to further own training and development
Person Specification

Qualifications & Experience

Essential

  • Experience of working in an administrative environment.
  • Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
  • Strong computer skills, including familiarity with Microsoft Office Suite.
  • Excellent communication and interpersonal skills
  • Attention to detail and strong organisational abilities.

Desirable

  • Prior experience in healthcare administration, medical office, or scheduling roles.
  • Understanding of Patient Access Targets
  • Proficiency in Epic, Patient tracking lists and Work-queues.

Skills & Competencies

Essential

  • Clear & effective communication skills both written and verbal
  • Ability to work independently, to manage and prioritise own workload.
  • Ability to organise and prioritise own workload to meet deadlines/targets.
  • Flexibility to organise and respond quickly to changes.
  • Keen to further own training and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital

Denmark Hill

London

SE5 9RS


Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital

Denmark Hill

London

SE5 9RS


Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Service Manager

Gary Baah-Sackey

gary.baah-sackey@nhs.net

02032991220

Details

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year Per annum including HCA

Contract

Permanent

Working pattern

Full-time

Reference number

213-CAX-7009165

Job locations

King's College Hospital

Denmark Hill

London

SE5 9RS


Supporting documents

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