Job summary
The tongue-tie clinic's support worker will work in a dynamic multidisciplinary team, supporting staff in all aspects of infant feeding care.
The post holder is required to undertake tasks involving direct and indirect patient care under the supervision of a Lactation Consultant. They will be responsible to set up and tidy up the clinic, including correct instruments disposal, check equipment stock, provide training to junior and temporary support staff, welcome and support patients, collaborate with the Lactation Consultants and Paediatric Surgeons and provide infant feeding support to babies aged between 8 days and 26 weeks who are affected by ankyloglossia. The Support Worker will maintain a high standard of client care, adhering to all Trust and Maternity Services policies and guidelines.
Main duties of the job
Prepare the clinic, making sure all the equipment is available and in date.
Complete patient check-in and check-out.
Maintain the facilities clean and tidy between patients.
Support the Lactation Consultants/Paediatric Surgeons in performing frenulotomies.
Support patients by providing infant feeding support and discussing feeding plans with the named Lactation Consultants.
Dispose of the surgical instruments correctly.
Be confident in the instruments decontamination and sterilisation process.
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
Prepare the clinic, making sure all the equipment is available and in date.
Complete patient check-in and check-out.
Maintain the facilities clean and tidy between patients.
Support the Lactation Consultants/Paediatric Surgeons in performing frenulotomies.
Support patients by providing infant feeding support and discussing feeding plans with the named Lactation Consultants.
Dispose of the surgical instruments correctly.
Be confident in the instruments decontamination and sterilisation process.
Job description
Job responsibilities
Prepare the clinic, making sure all the equipment is available and in date.
Complete patient check-in and check-out.
Maintain the facilities clean and tidy between patients.
Support the Lactation Consultants/Paediatric Surgeons in performing frenulotomies.
Support patients by providing infant feeding support and discussing feeding plans with the named Lactation Consultants.
Dispose of the surgical instruments correctly.
Be confident in the instruments decontamination and sterilisation process.
Person Specification
Qualifications
Essential
- NVQ level 2
- Completion of Band 3 Maternity Support Worker or Band 3 Health Care Assistant training
- UNICEF BFI training
Desirable
- Breastfeeding counsellor/peer supporter training
Experience
Essential
- Experience working in the NHS
- Experience of supporting infant feeding
- Previous experience working with women and babies
- Training in child protection procedures
- Training in information governance
Desirable
- Knowledge and confidence in using and demonstrating alternative infant feeding methods
Skills
Essential
- Excellent verbal and written communication skills including the ability to manage sensitive situations
- Basic IT skills including word processing, email, internet use and use of databases
Desirable
- Ability to use patient information systems e.g. Epic
- Basic counselling skills/training
Person Specification
Qualifications
Essential
- NVQ level 2
- Completion of Band 3 Maternity Support Worker or Band 3 Health Care Assistant training
- UNICEF BFI training
Desirable
- Breastfeeding counsellor/peer supporter training
Experience
Essential
- Experience working in the NHS
- Experience of supporting infant feeding
- Previous experience working with women and babies
- Training in child protection procedures
- Training in information governance
Desirable
- Knowledge and confidence in using and demonstrating alternative infant feeding methods
Skills
Essential
- Excellent verbal and written communication skills including the ability to manage sensitive situations
- Basic IT skills including word processing, email, internet use and use of databases
Desirable
- Ability to use patient information systems e.g. Epic
- Basic counselling skills/training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
