Medical Equipment Training Coordinator

Job description

Job responsibilities

Equipment Training

Provide general administrative support to the training database team (data entry, records archiving, including copying, filing, telephone work etc.) with link to other departmental databases.

Record all work undertaken in the appropriate format.

Ordering medical devices and accessories on a Trust platform as needed and identified by leadership.

Providing support and coverage to other roles within the team occasionally and as needed.

Providing support, coverage, and travel to the PRUH site occasionally and as needed.

Prepare programmes of training as required, agreeing priorities with the Medical Devices Management Group. These programmes may involve a range of delivery methods and tests of competence, in addition to record keeping and control assurance measures.

Regularly assess the state of medical device training in the Trust including any outstanding needs for training. Analysis of Trust, national and international information may be required.

Organise, facilitate and monitor programme delivery. Prepare reports for line management on progress.

Coordinate and monitor the medical equipment training provided by outside bodies (for example medical device manufacturing companies).

Liaise with manufacturers, suppliers and others to provide equipment training for members of Trust staff.

Ensure effective and timely advertising for all training initiatives to their target audience, using a variety of media.

Assist in the delivery of training to staff of the Trust.

Assist in the development of high-quality training and training materials for clinical staff. Write and prepare training material as necessary.

Ensure training and verification documents exist for each piece of equipment in the Trust and assist in the preparation of these.

Assist in the development of alternative or enhanced methods of training delivery via available media in collaboration with information technology experts.

Communicate and negotiate at an advanced level in working with and reporting to different groups.

Visit relevant areas, audit and evaluate local training systems and advise and assist Ward/Department managers to improve or maintain staff training.

Participate in audit and assurance work to evaluate the effectiveness and safety of relevant training systems.

Coordinate and organise meetings, prepare agendas and papers for meetings, take and transcribe formal minutes.

Liaise closely with medical equipment verifiers and attend meetings to discuss issues promote best practice between the departments in the Trust.

Communication

Following collections, deliveries or general liaison with clients, report any equipment related problems (training issues, damage etc.) to managers promptly.

Quality Control

Ensure that all work is undertaken in accordance with the departmental quality system (ISO EN 13485).

Support the development of the MEMS service and quality system by reporting problems and making suggestions for improvements.

Person Specification

Education and Qualifications

Essential

• Relevant NVQ 4 or diploma (including Maths, English and a science).
• GCSE A-C grade in Maths and English, or equivalent qualification or equivalent supervised experience.
• ECDL or equivalent.

Knowledge and Experience

Essential

• Experience of working in a general office environment.
• Basic experience of supervising staff.
• Practitioner experience of administrative and clerical work.
• Advanced experience on Microsoft Office packages.

Desirable

• Experience in an equipment training and/or maintenance environment.
• Experience in administration in the NHS.
• Experience in a helpdesk environment.
• Experience in operating a Quality System
• Experience of operating specialist database.

Skills and Competencies

Essential

• Some knowledge of medical device operation, medical techniques and scientific terms.
• Able to deal with complex and unpredictable situations. Able to give verbal briefings and write instructions and procedures. Able to prioritise and manage work of others.
• Working knowledge of administrative and secretarial practice (e.g. laying out documents, filing systems, book keeping).
• Able to exercise initiative within competence.
• Able to use Excel, Word etc. to set up documents and spreadsheets, extract information and present information in written and graphical form.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Denmark Hill

London

SE5 9RS

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)