Security Team Leader

Job description

Job responsibilities

Main Duties and Responsibilities

1. Your primary duty is to manage the Security operations, ensuring the safety and security of all persons and properties at Kings College Hospital, promoting public reassurance and reducing the fear of crime by providing a high profile visible uniformed presence.

2. To be responsible for the management, supervision and administration of security staff including: appraisals, attendance sheets, sickness / absence records, disciplinary investigations, training and the implementation of the Trusts policies and procedures. Conducting a daily handover of information.

3. To co-ordinate all staff duties, ensuring that any staff absence is covered and that staff patrol and provide escorts as directed, whilst delegating additional tasks as necessary. Utilising leadership and problem solving skills to make decisions that may conflict with medical or senior staff.

4. To respond to any security incident within an agreed time frame and to attend at medical emergencies to provide support to medical staff, including the use of reasonable force, if necessary.

5. To liaise with all Emergency Services and the Trusts Works Department to assist them as necessary in pursuit of their duties.

6. To co-ordinate and work as part of the Fire Response Team, liaising with other departments and the Fire Brigade as appropriate.

7. To manage and staff the hospitals Security Control Room, monitoring all alarms within, as well as monitoring the CCTV cameras. Ensuring all equipment is operational and that faults are reported immediately. To compile and update the Standard Operating Procedures for the Service.

8. To use designated powers & policies when intervening at incidents, whilst deterring, and preventing crime and other anti-social behaviour. To undertake, as appropriate, necessary tasks and risks associated in restraining/detaining individuals.

9. To promote a pro-security culture within the Trust so that patients and staff accept responsibility for this issue. Whilst ensuring that where security incidents/breaches do occur that they are detected and reported. To actively seek information/intelligence associated with criminal offences committed and to identify suspects and trends.

10. To investigate and monitor ongoing staff investigations into security incidents/breaches in a fair, objective and professional manner so that the appropriate sanctions are taken and consideration of preventive action takes place.

11. To manage the hospitals car parking systems and to enforce the Trusts parking policies, including PCNs where appropriate. Ensuring all car park monies are collected and counted on a regular basis, whilst calculating cash till revenue on a daily basis and depositing for collection; often handling amounts of up to £15,000.

12. As required, to attend court and give evidence in relation to any incident that is within the post holders personal knowledge or in which the post holder has any involvement.

13. To ensure that all Health & Safety requirements are met and maintained and to actively pursue and reinforce the Trusts policies in relation to Equal Opportunities and diversity legislation.

14. To comply with the Trust and local security policies.

15. To take additional responsibilities in the absence of a Security Manager and justify any management decisions made.

16. To support risk Management for the Directorate and the Trust by identifying, implementing maintaining controls, contingencies and action.

To support and contribute to risk management for the Directorate and the Trust by identifying, implementing and maintaining controls, contingencies and actions.

All staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to co-operate with any investigation undertaken.

During the course of your employment you may have access to, see or hear information of a confidential nature and you are required to observe and maintain strict confidentiality of personal information relating to patients and staff.

In order to comply with the Data Protection Act 1998 you must not at any time use personal data held by either Trust for any unauthorised purpose or disclosure such as data to a third party.

You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of the Trusts, unless expressly authorised to do so by the Trust.

The post holder must co-operate with Management in discharging its responsibilities under the Health and Safety at Work Act 1974. The post holder has a general duty of care for their own health, safety and well being and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.

Infection Control

The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role. These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times.

You are at all times required to carry out your responsibilities with due regard to the Trusts Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with the Trust.

General Conditions

You will be expected to observe the rules, policies, procedures and standards of Kings College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder. You may be required to carry out other duties which are felt to be reasonable and in accordance with the grade of the post. The post holder will be expected to undertake any relevant training to acquire the specific and core competencies determined for the post.

Person Specification

Experience and Skills

Essential

• oThe ability to make sound decisions under pressure
• oThe ability to write and maintain clear and accurate records
• oExcellent attendance and punctuality
• oAbility to work under pressure
• oAbility to adapt and take a flexible approach to problem solving
• oEffective team worker
• oTo support equality in the workplace and value diversity
• oSelf motivated with the ability to meet deadlines
• oBe familiar with, or willing to undertake training in, CCTV operation, intruder alarm systems, personal radio use and other security IT systems
• oPresentation skills
• oBe willing to undertake physical training in restraint techniques
• oPhysically fit to carry out physical intervention
• oGood organisational skills
• oAbility to demonstrate accountability for actions
• High levels of personal integrity
• Excellent interpersonal communication and empathy skills

Desirable

• Proficient in the use of ICT including Windows and MS Office Suite
• Experience of working in a large organisation
• Experience of working in a security environment
• Knowledge of Police and Criminal Evidence Act and common law relating to powers of arrest and the use of force

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital NHS Foundation Trust

Denmark Hill

London

SE5 9RS

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)