Job summary
The post holder will work as part of a dedicated pharmacy team to deliver a high standard of care to patients within the Trust through the provision of a safe and effective dispensing service.
- Dispensing medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safely and efficiently following current departmental procedures.
- Facilitating the 'fast track' dispensing of medicines as needed for patients.
- Accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legal requirements for record keeping, storage, and transportation of CDs.
- Accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
- Conducting reception duties and answering the telephone promptly and politely as needed.
- Processing to-follow prescriptions in accordance with departmental procedures.
- Overseeing the safe receipt, handling and storage of medicines in the dispensary.
- Supporting the supervision of assistants in the team through the organisation and prioritisation of workload.
- Supporting the training of assistants and undergraduate students as needed.
- Referring to more senior members of the Patient Services team for advice where appropriate.
Main duties of the job
- To work in the dispensary and use the pharmacy dispensing system to dispense medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safely and efficiently following current departmental procedures.
- To facilitate the 'fast track' dispensing of medicines as needed for patients.
- To accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legal requirements for record keeping, storage, and transportation of CDs.
- To accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
- To conduct reception duties when required where needed throughout the working day.
- To answer the telephone promptly and politely where needed throughout the working day:
- To deal with queries and respond to them promptly
- To relay complete and accurate information
- To recognise self-limitations and refer to a more senior colleague where appropriate.
- To deliver a customer-focused service to all patients who attend the Dispensary.
- To adhere to the highest principles of customer services when dealing with patients, staff and the public.
- To undertake daily stock counts and expiry date checks as part of departmental cycle count requirements.
- To participate in dispensary late night, weekend and bank holiday rotas.
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and around 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus.
Our values at King's, are that we're a kind, respectful team;
Kind. We show compassion and understanding and bring a positive attitude to our work
Respectful. We promote equality, are inclusive and honest, speaking up when needed
Team. We support each other, communicate openly, and are reassuringly professional
The trust-wide strategy Strong Roots, Global Reachis our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion (EDI) at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King's to another level
Job description
Job responsibilities
Patient Services (Dispensary)
- To work in the dispensary and use the pharmacy dispensing system to dispense medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safelyand efficiently following current departmental procedures.
- To facilitate the fast track dispensing of medicines as needed for patients.
- To accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legalrequirements for record keeping, storage, and transportation of CDs.
- To accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
- To conduct reception duties when required where needed throughout the working day.
Supervision
- To supervise assistants in the team through the organisation and prioritisation of workload.
- To oversee the safe receipt, handling and storage of medicines in the dispensary.
- To oversee and be responsible for undertaking dispensary housekeeping activities to facilitate the smooth running of patient services. This includes but is not limited to co-ordinating expiry date checking and stock rotation on shelves, undertaking weekday filing & stock cycle counts and weekly dispensary consumables top-ups.
- To oversee the working areas and surfaces, ensuring that they are kept clean and tidy at all times.
Financial and Resource Management
- To comply with departmental procedures relating to efficient stock control in the issue, return and recycling or safe disposal (as appropriate) of drugs from wards, departments & clinics.
- To facilitate good stock rotation in the dispensary, checking for expiry dates and reporting any short dated stock to facilitate use of item avoiding waste
Job description
Job responsibilities
Patient Services (Dispensary)
- To work in the dispensary and use the pharmacy dispensing system to dispense medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safelyand efficiently following current departmental procedures.
- To facilitate the fast track dispensing of medicines as needed for patients.
- To accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legalrequirements for record keeping, storage, and transportation of CDs.
- To accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
- To conduct reception duties when required where needed throughout the working day.
Supervision
- To supervise assistants in the team through the organisation and prioritisation of workload.
- To oversee the safe receipt, handling and storage of medicines in the dispensary.
- To oversee and be responsible for undertaking dispensary housekeeping activities to facilitate the smooth running of patient services. This includes but is not limited to co-ordinating expiry date checking and stock rotation on shelves, undertaking weekday filing & stock cycle counts and weekly dispensary consumables top-ups.
- To oversee the working areas and surfaces, ensuring that they are kept clean and tidy at all times.
Financial and Resource Management
- To comply with departmental procedures relating to efficient stock control in the issue, return and recycling or safe disposal (as appropriate) of drugs from wards, departments & clinics.
- To facilitate good stock rotation in the dispensary, checking for expiry dates and reporting any short dated stock to facilitate use of item avoiding waste
Person Specification
Education and Qualifications
Essential
- NVQ Level 2 certificate in pharmacy skills (QCF), BTEC Level 2 Certificate in Pharmaceutical Sciences qualification or equivalent or currently undertaking course
- GCSE Maths and English or equivalent, grade C or above
Knowledge and Experience
Essential
- Knowledge of dispensing and supply processes
- Knowledge of stock control systems
Desirable
- Working knowledge of EPIC dispensing system
- Knowledge of drugs, side effects and where to find information
Skills and Competencies
Essential
- Be able to communicate effectively in both written and verbal formats with staff and patients
- Be able to deal with routine dispensary enquiries
- Be able to plan & prioritise the day-to-day activities of self and others
- To have basic keyboard and computer skills (word processing, spreadsheet, report generation and presentations)
Person Specification
Education and Qualifications
Essential
- NVQ Level 2 certificate in pharmacy skills (QCF), BTEC Level 2 Certificate in Pharmaceutical Sciences qualification or equivalent or currently undertaking course
- GCSE Maths and English or equivalent, grade C or above
Knowledge and Experience
Essential
- Knowledge of dispensing and supply processes
- Knowledge of stock control systems
Desirable
- Working knowledge of EPIC dispensing system
- Knowledge of drugs, side effects and where to find information
Skills and Competencies
Essential
- Be able to communicate effectively in both written and verbal formats with staff and patients
- Be able to deal with routine dispensary enquiries
- Be able to plan & prioritise the day-to-day activities of self and others
- To have basic keyboard and computer skills (word processing, spreadsheet, report generation and presentations)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
