Cardiology Pathway Coordinator

Job description

Job responsibilities

Day Surgery Admission booking and coordination Catheter Laboratory

To arrange day surgery admissions in accordance with the Trusts waiting list policy, taking into consideration the type of urgency, waiting list status, previous cancellations and special requirements.

To add patients to day case waiting lists accurately onto the Patient Information Management System (PIMS)/EPIC and Theatre system in a timely manner, in line with Trust policy.

Frequently liaise with the Cardiology Consultants / Clinical Services Manager regarding the case mix of lists so that they are always utilised to maximum capacity.

To monitor lists daily and act upon patient cancellations to ensure full usage of the day case theatre lists.

To follow procedures for cancelled admissions ensuring that procedure dates are booked according to the Trusts re-book policy, informing the Admissions & Waiting List Manager of any potential problems.

To maintain an effective filing system.

Monitor appointment attendance and re-arrange further appointments as required, in line with trust policies.

Elective Patient Pathway Administration

To follow all administrative processes within the elective and emergency cardiology inpatient/day case pathway, to ensure patient pathways are managed efficiently, smoothly and in accordance with national targets and locally agreed timescales.

To ensure key information is uploaded onto the Electronic Patient Records (EPR)/EPIC system so that clinical and administrative teams have site of up to date tests results and future appointments.

Utilise patient administration systems to understand and coordinate inpatient and day case patients pathway, ensuring key dates are recorded and updated on a daily basis.

To ensure that clinical staff and management are aware of key dates in the patient pathway, that they are aware of potential delays and breaches of key milestones, such as 6 week diagnostic & 18 week waits.

To liaise with the cardiology clinical team to ensure the quality of accurate information on patient administration systems.

Clinical Coding

To be responsible for regularly reviewing CMS (Coding Management System) and generating coding reports

To validate coded and uncoded episodes

To identify and investigate reasons why uncoded episodes remain unvalidated and supply information to the Clinical Coding Team, by the coding performance end date, ensuring all income is secured and received

General Administrative Duties

To courteously and efficiently receive all telephone enquiries from patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic are maintained and appropriate action is taken in a timely manner.

To ensure the telephone is answered in a timely manner in line with the Trust greeting policy. To frequently deal with any telephone messages and promptly return telephone calls.

To receive and process all incoming correspondence, paper and electronic, ensuring it reaches the appropriate place within the required deadlines, maintaining confidentiality at all times.

To ensure patient demographics are kept up-to-date at all times on the Trusts patient database.

To validate waiting lists as required in relation to Trust guidelines ensuring that all patients are fit and still requiring surgery.

To deal effectively with Consultant, Registrar, Nursing and Management queries regarding patient appointments and details.

General

The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.

To observe and maintain strict confidentiality of personal information relating to patients and staff in line with Trust Policy.

To ensure that acceptable standards of data protection are maintained, in accordance with the Data Protection Act.

To observe the rules, policies and procedures in place at Kings College Hospital together with all relevant statutory and professional obligations.

To carry out duties as an employee and service-provider with due regard to the Trusts Equal Opportunities Policy.

To participate in team meetings as required by your team leader.

Under the Health & Safety at Work Act, the post holder has a general duty of care for the health, safety and wellbeing of oneself, work colleagues, visitors and patients within the hospital in addition to any specific risk management or clinical governance accountabilities associated with this post.

To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.

To undertake any other duties appropriate to the grade which may be required from time-to-time.

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication. You are therefore required to check this regularly and to deal with such communication promptly.

Equal Opportunities

The post holder must at all times carry out his/her responsibilities with regard to the trusts equal opportunities policy.

Health and Safety

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work etc Act (1974), to ensure that agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

Smoking Policy

It is the policy of the trust to promote health. Smoking therefore is actively discouraged and is prohibited in the hospital, including offices. However there are designated smoking areas on all sites.

Data Protection Act

All employees of Kings College Hospital NHS Trust must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated such information to an unauthorised person those staff will be liable to dismissal. Moreover the Data Protection Act (1998) also renders an individual liable to prosecution in the event of unauthorised disclosure of information.

Person Specification

Knowledge and Training Experience

Essential

• GCSE A-C Grade in English or Equivalent
• RSA III, AMSPAR extensive equivalent secretarial experience (2-3 years)
• Knowledge of medical terminology
• Proven record of working knowledge of administrative and secretarial practice
• EDCL or Proven equivalent experience in MS package
• Able to type minimum of 60 wpm and some knowledge of audio typing
• Previous experience in the NHS

Desirable

• Knowledge of patient administration systems (PIMS, DSCRIBE, EPR)
• Ability to work without supervision and use own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital

London

SE5 9RS

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)