Job summary
We are looking to recruit enthusiastic and dedicated Maintenance Shift Team Leaders to be based at our Denmark Hill site but may be required to work at a number of satellite sites.
The successful applicants will work within the engineering team ensuring the effective maintenance and operation of all buildings, plant and associated services in an efficient, economical and safe manner in accordance with all statutory, NHS Trust and departmental guidelines.
Previous candidates need not apply.
Main duties of the job
The role will involve managing an Estates shift team, including managing three members of staff, owning the performance of the team and ensuring work is completed in a timely fashion and to the standard expected. When on the day shift, the role holder will also manage the day working maintenance teams. The role holder will need to make decisions on the priority of works to be completed throughout the shift and will need it liaise with senior managers to update on progress, risks, incidents and any other shift related information.
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reachis our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
Communication and Representation
- Extensive reporting to senior managers on shift performance, risks or near misses, completed and prioritised work and ongoing projects
- Communicating with both technical and non-technical colleagues on work being carried out, providing oversight and ownership of all shift members work
- Keeping in regular contact with contractors operating and working onsite, managing the quality of services provided including conducting spot checks and maintain the proper lifecycle of repair and build work.
Strategy and Planning
- Prioritising and planning work to be conducted on shift by shift members by working with senior leaders, analysts and shift team members to understand scale, scope and effort required to complete works
- Maintaining the planned maintenance schedule and allocating work appropriately.
Reporting and Analysis
- Providing regular updates to Associate Director of Estates, Director of CEF and other leaders on performance of the shift, including analysing shift work completed, in progress and to be started to report on areas of improvement, overall efficiency of the team and forward planning both reactive and planned maintenance.
Information Systems and Data Management
- Understanding and using systems to allocate and record works such as Planet.
Operational Performance
- Managing the shift team and closely monitoring individual and team performance, including reporting on number of jobs raised, in progress and completed by the shift team
- Monitoring SLAs both internally within the department and SLAs of our key contractors to ensure they are delivering a valuable, efficient and cost effective service
- Must hold and be capable and willing to undertake CP (Competent Person) or AP (Authorised Person) skills and be able to respond to requests as needed
- Supervising and undertaking estates and maintenance work with a trade background as an electrician, plumber, gas worker, carpenter or similar.
Research and Service Development
- Recommends areas of improvement within the shift team and across the entire CEF department
- Identifies efficiencies and implements these within the shift team.
Policy and Process
- Encouraging staff to report near misses, risks and hazards, as per the process
- Managing the permit to works process to ensure staff are adequately trained and skilled to conduct work.
People Management and Performance
- Leading, coaching and managing the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed.
- Participating in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans.
- Ensuring the team is compliance with all statutory, mandatory training together with any professional training requirements, ensuring they are up to date and fully compliant.
- Managing team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings occur, e-roster is updated and productivity is at keep to the highest possible level.
- Identifying and filling any vacancies that arise within the team in line with the Trusts recruitment policy and process.
- Identifying talent and supporting the internal talent management process in order attract and retain and succession plan for your people.
- Reviewing skills mix at regular intervals in order to identify any potential opportunities to maximise resource utilisation / allocation, ensuring job descriptions are kept up to date.
- Ensuring overall wellbeing of the team is maintained. Continuously support in improving the morale of the team and implementing a culture of zero-tolerance for bullying and harassment.
General
The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
- To observe the rules, policies, procedures and standards of King's College Hospital NHS Trust together with all relevant statutory and professional obligations.
- To live and role model the Kings Values of:
- Understanding you
- Inspiring confidence in our care
- Working together
- Always aiming higher
- Making a difference in our community
- To observe and maintain strict confidentiality of personal information relating to patients and staff.
- To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
- This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
- All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
Safeguarding
The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. All employees have a responsibilityto support the organisation in our duties by;
- attending mandatory training on safeguarding children and adults
- familiarising themselves with the Trust's processes for reporting concerns
- reporting any safeguarding child or adult concerns appropriately.
Infection Control Statement
The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas.
The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role.
These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times.
Job description
Job responsibilities
Communication and Representation
- Extensive reporting to senior managers on shift performance, risks or near misses, completed and prioritised work and ongoing projects
- Communicating with both technical and non-technical colleagues on work being carried out, providing oversight and ownership of all shift members work
- Keeping in regular contact with contractors operating and working onsite, managing the quality of services provided including conducting spot checks and maintain the proper lifecycle of repair and build work.
Strategy and Planning
- Prioritising and planning work to be conducted on shift by shift members by working with senior leaders, analysts and shift team members to understand scale, scope and effort required to complete works
- Maintaining the planned maintenance schedule and allocating work appropriately.
Reporting and Analysis
- Providing regular updates to Associate Director of Estates, Director of CEF and other leaders on performance of the shift, including analysing shift work completed, in progress and to be started to report on areas of improvement, overall efficiency of the team and forward planning both reactive and planned maintenance.
Information Systems and Data Management
- Understanding and using systems to allocate and record works such as Planet.
Operational Performance
- Managing the shift team and closely monitoring individual and team performance, including reporting on number of jobs raised, in progress and completed by the shift team
- Monitoring SLAs both internally within the department and SLAs of our key contractors to ensure they are delivering a valuable, efficient and cost effective service
- Must hold and be capable and willing to undertake CP (Competent Person) or AP (Authorised Person) skills and be able to respond to requests as needed
- Supervising and undertaking estates and maintenance work with a trade background as an electrician, plumber, gas worker, carpenter or similar.
Research and Service Development
- Recommends areas of improvement within the shift team and across the entire CEF department
- Identifies efficiencies and implements these within the shift team.
Policy and Process
- Encouraging staff to report near misses, risks and hazards, as per the process
- Managing the permit to works process to ensure staff are adequately trained and skilled to conduct work.
People Management and Performance
- Leading, coaching and managing the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed.
- Participating in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans.
- Ensuring the team is compliance with all statutory, mandatory training together with any professional training requirements, ensuring they are up to date and fully compliant.
- Managing team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings occur, e-roster is updated and productivity is at keep to the highest possible level.
- Identifying and filling any vacancies that arise within the team in line with the Trusts recruitment policy and process.
- Identifying talent and supporting the internal talent management process in order attract and retain and succession plan for your people.
- Reviewing skills mix at regular intervals in order to identify any potential opportunities to maximise resource utilisation / allocation, ensuring job descriptions are kept up to date.
- Ensuring overall wellbeing of the team is maintained. Continuously support in improving the morale of the team and implementing a culture of zero-tolerance for bullying and harassment.
General
The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
- To observe the rules, policies, procedures and standards of King's College Hospital NHS Trust together with all relevant statutory and professional obligations.
- To live and role model the Kings Values of:
- Understanding you
- Inspiring confidence in our care
- Working together
- Always aiming higher
- Making a difference in our community
- To observe and maintain strict confidentiality of personal information relating to patients and staff.
- To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
- This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
- All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
Safeguarding
The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. All employees have a responsibilityto support the organisation in our duties by;
- attending mandatory training on safeguarding children and adults
- familiarising themselves with the Trust's processes for reporting concerns
- reporting any safeguarding child or adult concerns appropriately.
Infection Control Statement
The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas.
The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role.
These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times.
Person Specification
Essential and Desirable
Essential
- Education and Qualifications
- Knowledge and Experience
- Skills and Competencies
Desirable
Person Specification
Essential and Desirable
Essential
- Education and Qualifications
- Knowledge and Experience
- Skills and Competencies
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
