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Countess of Chester Hospital NHS Foundation Trust

Admissions Officer

The closing date is 22 March 2026

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Job summary

Working Full time : 37.5 hours per week

The post-holder will be part of the Planned Care Admissions Team and will manage the day to day responsibilities of sending for waiting list patients whilst maximising Theatre session utilisation, arranging pre-admission appointments and dealing with patients who cancel or fail to attend in line with the Trust's policy.

Main duties of the job

  1. To work in conjunction with the Assistant Service Managers/Service Line to monitor and manage the Surgical waiting lists in line with the Trust policies and procedures, ensuring that reportable waiting deadlines are not breached.
  2. Monitor daily PTL ensuring accuracy, highlighting and rectifying errors as they occur, escalating issues in advance (e.g. capacity problems) to the Management Team /Service Line as appropriate.
  3. To accurately add patients to the waiting list, ensuring all admission details are fully completed, arranging admissions in accordance with clinical priority and breach date. To maintain and update patient records including any cancellations, suspensions, additional comments or patient communication.
  4. To maintain the accuracy of data entered, especially in relation to the recording of patient choice and suspensions when booking TCI's.

About us

The Trust's services are provided from three locations: o The Countess of Chester Hospital: providing 473 general and acute beds. o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility. o Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

210-2026-189

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualification

Essential

  • Educated to GCSE level or equivalent
  • NVQ Level 3 in Business Administration or equivalent experience
  • Advanced keyboard skills
  • Microsoft applications

Desirable

  • ECDL
  • Experience of Meditech
  • Customer Care Course

Knowledge and Experience

Essential

  • Significant previous administration experience
  • Administration and clerical work
  • Experience of dealing with the public
  • Team working

Desirable

  • Experience of NHS/Health Care environment
  • Knowledge of waiting list administration
  • Knowledge of medical terminology
Person Specification

Qualification

Essential

  • Educated to GCSE level or equivalent
  • NVQ Level 3 in Business Administration or equivalent experience
  • Advanced keyboard skills
  • Microsoft applications

Desirable

  • ECDL
  • Experience of Meditech
  • Customer Care Course

Knowledge and Experience

Essential

  • Significant previous administration experience
  • Administration and clerical work
  • Experience of dealing with the public
  • Team working

Desirable

  • Experience of NHS/Health Care environment
  • Knowledge of waiting list administration
  • Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Laura Taylor

laura.taylor173@nhs.net

01244364258

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

210-2026-189

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Supporting documents

Privacy notice

Countess of Chester Hospital NHS Foundation Trust's privacy notice (opens in a new tab)