Clerical Officer

Job summary

Working Full time: 37.5 hours per week

We are looking for a dedicated, highly motivated and computer literate individual to join our Administration Team at The Countess of Chester Hospital.

We would welcome applications from experienced Administrators who are used to working autonomously, have a strong work ethic, a flexible approach and the ability to problem solve.

Whilst the primary objective of the post is to provide support to the Radiology Department at The Countess of Chester Hospital, full flexibility is required. This includes working as part of a team covering peaks of workload and emergency backfill to support the wider Department, including Ellesmere port hospital as required.

Our friendly and hardworking team are looking forward to welcoming you.

Main duties of the job

1. To undertake a full range of reception/clerical responsibilities
2. Monitor, schedule and amend patient appointments following the clinical guidelines provided and adhering to the Trust Access Policy / Patient Pathway guidelines.
3. Good communication skills are essential as the post holder will need to liaise directly with patients, consultants and other hospital staff.
4. A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided in the use of Cerner and Medisec software. Medical terminology would be an advantage.
5. Flexibility is required to work as part of a team covering peaks of workload and emergency cover to support the whole Department as required.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.