Countess of Chester Hospital NHS Foundation Trust

Blood Sciences Anticoagulant Clerk

The closing date is 28 December 2025

Job summary

Working Part time: 15 hours per week

The Anticoagulant service has a vacancy for a Band 3, Anticoagulant Clerk.

Working as part of a small team, to co-ordinate and collate all patient information for the implementation and maintenance of the Anticoagulant service dosing programme.

The role will include liaising withpatients, clinicians and healthcare workers using the telephone helpline service.

This is an excellent opportunity for people wanting to experience working within an NHS Anticoagulant Service.

Main duties of the job

  • To deal with telephone queries and log calls from patients, clinicians and other healthcare workers. Relay information regarding medication dosage, laboratory results and set protocols to patients and their carers.
  • To collate information required for the Anticoagulant dosing of patients for General Practice and Anticoagulant Clinic.
  • Use of IT systems to transfer patient information and INR sample details.
  • To organise appointments for patients.
  • To communicate with District Nurses.
  • To type letters for new patients seen in clinic.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

o The Countess of Chester Hospital: providing 438 general and acute beds.o Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.o Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

210-2025-760-A

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Knowledge and Experience

Essential

  • Confident telephone manner
  • Empathetic and encouraging manner with patients

Qualifications

Essential

  • NVQ 3 administration
  • General Education to GCSE
  • Computer Literate and Keyboard Skills

Desirable

  • NVQ 2 Clinical Laboratory Support
Person Specification

Knowledge and Experience

Essential

  • Confident telephone manner
  • Empathetic and encouraging manner with patients

Qualifications

Essential

  • NVQ 3 administration
  • General Education to GCSE
  • Computer Literate and Keyboard Skills

Desirable

  • NVQ 2 Clinical Laboratory Support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Anticoagulant Nurse Specialist

Diane Gittins

diane.gittins@nhs.net

01244364862

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

210-2025-760-A

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Supporting documents

Privacy notice

Countess of Chester Hospital NHS Foundation Trust's privacy notice (opens in a new tab)