Medical Secretary Team Leader

Job summary

Working Full time : 37.5 hours per week

An exciting opportunity has arisen in the Ophthalmology Secretarial Team. You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to deliver excellent secretarial support to the Department, being accountable to the Assistant Service Manager.

The individual will use their initiative and be able to work with minimum supervision and to prioritise working commitments as part of a team. Within the team, there will be support to develop skills, knowledge and experience in all aspects of administration. A polite, friendly manner with dealing with patients/relatives and visitors/staff to the departments either face to face or over the telephone is essential.

Main duties of the job

1. You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to lead the secretarial team and deliver excellent secretarial support to the Department and Management Team. The post holder will be accountable to the Assistant Service Manager.
2. You will be expected to work with minimal supervision, exercising independent judgement and using your own initiative. This position ensures an excellent level of Data Quality is maintained when dealing with confidential information in a sensitive manner.
3. The role requires you to be aware of patient and staff confidentiality at all times.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.