Countess of Chester Hospital NHS Foundation Trust

PSFU Cancer Support Worker

The closing date is 09 October 2025

Job summary

Working Full time: 37.5 hours per week

The post holder will be an integral part of the Gynaecology Cancer Team, who assists, supports and co-ordinates the pathway for patients after completion of primary treatment. A large part of the role is providing administrative and coordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the cancer pathway.

The successful applicant will ensure the efficient channelling and close co-ordination of the patient personalised stratified follow up (PSFU) pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams.The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

The post holder will have excellent communication skills and be willing to undertake on-going training and development. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.

Main duties of the job

The post holder will also be an integral part of the Urogynaecology Team, providing administrative and clinical support to the Urogynaecology service.The list below is to outline the main duties involved; however this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care.The duties and responsibilities listed below should be undertaken in accordance with the levels of competence as defined in the RCN/UKONS career framework for Cancer Nursing. In addition all staff are expected to act in accordance with the values and behaviours of the Trust

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

Details

Date posted

01 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

210-2025-619

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualification

Essential

  • Good General Education with GCSE English and Mathematics
  • ECDL or equivalent experience
  • Level 3 Health or social care qualification (e.g. NVQ or similar)

Desirable

  • Level 4 Health or social care qualification (e.g. foundation degree)
  • Evidence of continued role development
  • Basic counselling

Knowledge & Experience

Essential

  • Relevant Health or Social Care experience
  • Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet.
  • Advanced knowledge of medical terminology.
  • Understanding of person-centred care.
  • Experience of coaching/teaching patients and carers.

Desirable

  • Previous medical secretarial experience
  • Understanding of Macmillan Cancer Support and its role across the UK.
  • Experience co-ordinating a patient workload.
  • Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
  • Knowledge of relevant cancer treatments, interventions and terminology.
Person Specification

Qualification

Essential

  • Good General Education with GCSE English and Mathematics
  • ECDL or equivalent experience
  • Level 3 Health or social care qualification (e.g. NVQ or similar)

Desirable

  • Level 4 Health or social care qualification (e.g. foundation degree)
  • Evidence of continued role development
  • Basic counselling

Knowledge & Experience

Essential

  • Relevant Health or Social Care experience
  • Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet.
  • Advanced knowledge of medical terminology.
  • Understanding of person-centred care.
  • Experience of coaching/teaching patients and carers.

Desirable

  • Previous medical secretarial experience
  • Understanding of Macmillan Cancer Support and its role across the UK.
  • Experience co-ordinating a patient workload.
  • Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
  • Knowledge of relevant cancer treatments, interventions and terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Gynae-Oncology Clinical Nurse Specialist

Danielle Marsden

danielle.marsden3@nhs.net

01244366955

Details

Date posted

01 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

210-2025-619

Job locations

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL


Supporting documents

Privacy notice

Countess of Chester Hospital NHS Foundation Trust's privacy notice (opens in a new tab)