Facilities Manager - Domestics

Job summary

Working Full Time: 37.5 hours per week

We are looking for an experienced and confident Domestic lead who will ensure compliance with the National Standards of Cleanliness 2021 within a challenging and ever-changing environment.

You will be responsible for the efficient, effective, high quality Domestic service ensuring the cleanliness of the Trust is maintained for the safety of our patients.

The role requires a customer focused personality with an eye for detail and a passion for high standards. Working closely with the IPC and Monitoring Teams ensuring best practice is adhered. You will need strong management people skills as you will be responsible for providing guidance and advice to staff, maintaining budgets, training and ensuring the wellbeing of the team.

Main duties of the job

1. Responsible for managing, delivering and maintaining a domestic cleaning service that achieves a clean, safe and hygienic patient environment in line with Trust best practice, policies, procedures and KPI's and the National Standards of Cleanliness 2021.
2. Lead on and be responsible for the efficient, effective, high quality, professional and co-ordinated operational management of staff with the designated service ensuring that the Domestic Service is responsive and service user focused.
3. You will lead the Patient Led Assessment of the Care Environment (PLACE) assessment twice a year, establishing good working relationships with patient assessors, Healthwatch, Governors and representatives from other Healthcare Teams.
4. Be familiar with FM First or other similar auditing software in order to provide assurance that the organisation is delivering safe standards of cleanliness.
5. Provide assurance to the Head of Facilities that any urgent issues found during an audit are flagged and rectified immediately either by the auditor or by escalation through operational teams.
6. You will hold monthly meetings with IPC.
7. Develop and maintain SOP's (Standard Operating Procedures) and Risk Assessments for your area

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds.
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.