Job summary
**This position is open to staff working at the Trust in the 'ECT Family' this includes currentEast Cheshire NHS Trust employees,both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.**
*Subject to Job Matching*
Are you ready to make a meaningful impact?
We are seeking a proactive and dynamic individual to join our team, acting as first point of contact for Medical Workforce Queries and administrative duties.
Join us if you are:
- Passionate about supporting the Medical Workforce.
- Detail orientated with excellent communication skills.
- Driven to providing excellent administrative support.
What we offer in return:
- A dynamic and collaborative working environment.
- Flexible working opportunities.
- Career development opportunities.
Hours per week: 37.5
Main duties of the job
The successful post holder will act as a first point of contact for Medical Workforce queries.
The successful post holder will be responsible for:
- Upholding a customer-focused approach, responding to enquiries promptly.
- Be skilful in handling and resolving queries and complaints.
- Be responsible for maintaining accurate records.
- Be responsible for the co-ordination of various administrative activities.
- Support the onboarding process for new Medical and Dental staff.
- Support with engaging departments to address staffing needs.
- Providing effective administrative support to the Medical Staffing Team.
- Support with timely processing of payroll.
We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.
Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)
Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.
About us
We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.
We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- GCSE's A*- C in Maths and English
- NVQ3 (National Vocational Qualification) or equivalent experience
Experience
Essential
- Experience in busy administration role
- Experience of working in a customer service environment
Desirable
- Experience of working within a staffing / resourcing function
- Experience of financial systems
Knowledge & Skills
Essential
- Good written and verbal communication skills
- Good numerical skills
- The ability to manage own workload and prioritise
- Excellent organisational skills
- Attention to detail
- IT literate and sound knowledge of Microsoft Office software
- Ability to work flexibly as part of a team
- The ability to work in a busy environment to strict deadlines
- Confident to handle queries from all levels of staff
- Professional demeanour, good customer service skills
Desirable
- Ability to operate staffing / finance systems - e.g. Healthroster
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details.
Person Specification
Qualifications
Essential
- GCSE's A*- C in Maths and English
- NVQ3 (National Vocational Qualification) or equivalent experience
Experience
Essential
- Experience in busy administration role
- Experience of working in a customer service environment
Desirable
- Experience of working within a staffing / resourcing function
- Experience of financial systems
Knowledge & Skills
Essential
- Good written and verbal communication skills
- Good numerical skills
- The ability to manage own workload and prioritise
- Excellent organisational skills
- Attention to detail
- IT literate and sound knowledge of Microsoft Office software
- Ability to work flexibly as part of a team
- The ability to work in a busy environment to strict deadlines
- Confident to handle queries from all levels of staff
- Professional demeanour, good customer service skills
Desirable
- Ability to operate staffing / finance systems - e.g. Healthroster
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
