East Cheshire NHS Trust

Community Administration Support (Internal Only)

The closing date is 17 November 2025

Job summary

**This position is open to staff working at the Trust in the 'ECT Family' this includes currentEast Cheshire NHS Trust employees,both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.**

We are looking for a motivated, organised and compassionate team player with excellent communication and technical skills to provide administrative support for nursing and therapy teams in Bollington, Disley and Poynton (BDP) Care Community.We actively promote personal development with a competency-based framework which will be provided to ensure support to successful individuals.

The BDP Care Community of East Cheshire are working closely with colleagues in Primary Care Network, Social Services and other multidisciplinary teams to drive the delivery of high quality patient care.

Being part of our friendly, supportive and innovative team is an opportunity to take forward the expanding role of care community to meet the long-term condition agenda and the needs of our elderly population. Our dynamic management team are supportive and open to ideas and innovation.

Hours per week: 37.5

Main duties of the job

This role provides administrative and secretarial support for integrated community nursing and therapy care teams. The post holder often serves as the first point of contact for patients and clinicians, working independently with minimal supervision. Responsibilities include supporting day-to-day operations, handling office duties to maintain efficient administrative services, and assisting Triage to facilitate the patient journey from referral to discharge. Key duties include accurate typing, medical terminology, and proficient use of digital systems for booking, tracking, and updating patient records. Also, log and route referrals/messages, liaise with patients, carers, Social Services, and agencies, and manage routine clerical tasks and rostering.

We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.

Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Standard DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

209-A-25-7535923

Job locations

BDP Care Community

Priorslegh Medical Centre

Poynton

SK12 1GP


Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

  • 5 GCSE's or equivalent, grade C or above. Must include English.
  • 3 A Levels or equivalent qualifications at Level 3, or equivalent
  • Typing and admin qualifications to RSA 1 standard.
  • Computer literate to ECDL standard or equivalent.

Desirable

  • AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists) Diploma

Knowledge & Skills

Essential

  • Computer literacy Awareness of current NHS Priorities and targets
  • Good communicator - able to deal with people at all levels.
  • Ability to handle sensitive information without compromising confidentiality or trust.

Desirable

  • Medical terminology
  • Knowledge of NHS Computer Systems and experience with Patient Management System and Emis system
  • Awareness of NHS policies

Experience

Essential

  • Secretarial /Administration experience

Desirable

  • NHS based experience

Other Role Requirements

Essential

  • Please refer to the Job Description and Person Specification for further details
Person Specification

Qualifications

Essential

  • 5 GCSE's or equivalent, grade C or above. Must include English.
  • 3 A Levels or equivalent qualifications at Level 3, or equivalent
  • Typing and admin qualifications to RSA 1 standard.
  • Computer literate to ECDL standard or equivalent.

Desirable

  • AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists) Diploma

Knowledge & Skills

Essential

  • Computer literacy Awareness of current NHS Priorities and targets
  • Good communicator - able to deal with people at all levels.
  • Ability to handle sensitive information without compromising confidentiality or trust.

Desirable

  • Medical terminology
  • Knowledge of NHS Computer Systems and experience with Patient Management System and Emis system
  • Awareness of NHS policies

Experience

Essential

  • Secretarial /Administration experience

Desirable

  • NHS based experience

Other Role Requirements

Essential

  • Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Cheshire NHS Trust

Address

BDP Care Community

Priorslegh Medical Centre

Poynton

SK12 1GP


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire NHS Trust

Address

BDP Care Community

Priorslegh Medical Centre

Poynton

SK12 1GP


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

BDP Care Community Team Leader

Lynn Pantling

lynn.pantling@nhs.net

07917540454

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

209-A-25-7535923

Job locations

BDP Care Community

Priorslegh Medical Centre

Poynton

SK12 1GP


Supporting documents

Privacy notice

East Cheshire NHS Trust's privacy notice (opens in a new tab)