East Cheshire NHS Trust

Operational Support Manager - Planned Care (Internal Only)

The closing date is 16 November 2025

Job summary

**This position is open to staff working at the Trust in the 'ECT Family' this includes currentEast Cheshire NHS Trust employees,both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.**

**Subject to Job Matching**

An exciting opportunity has arisen to join a well-established Directorate operational management team in the delivery of performance standards and day to day services.

With a proven track record of collaborative working and engagement, he/she will be able to demonstrate sound operational knowledge with an interface to operational experience.

We welcome applicants who are highly motivated, understand the current challenges for operations within the NHS and have the ability to build strong working relationships in order to influence and change practice.

Each role involves working closely with the operational teams to lead and support on a diverse range of operational plans, assisting with data collection/analysis and contributing to operational service delivery with an adaptable and innovative approach Directorate -wide. Experience of job planning, improving productivity and associated IT systems would be desirable.

Hours per week: 37.5

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

Main duties of the job

Provide support to the specialties in facilitating achievement of key performance standards.
To support in achievement, planning and monitoring of 18 week RTT pathways and targets.
Support in monitoring cancer pathways of care by attending all specialty cancer team meetings to track and monitor pathways against the standards and targets, ensuring suspected cancer referrals and urgent referral patients are treated within the timescales and subsequent milestones are met.
Participate in weekly monitoring of surgical capacity and demand, ensuring theatre sessions for the specialties are booked to capacity
Participate in the operational management of surgical bed capacity, ensuring as far as possible that day case and surgical bed availability is maximised.
Support the operational teams with developing SBAR's, Business Cases and Capital bids as required.
To support the operational teams and General Manager in ensuring that Governance Performance and Standards are integrated into the specialties, including service delivery, HR, performance management, business planning and development of future strategy.
To support the operational teams with specialty and trust wide projects, ensuring deadlines and targets are met.
Support the operational teams with budget and financial management ensuring appropriate use of resources.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

209-A-25-7598914

Job locations

Macclesfield District

General Hospital, Victoria Road

Macclesfield, Cheshire

SK10 3BL

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Knowledge

Essential

Developed interpersonal, communication (written and oral), persuasive and facilitation skills.
Ability to work with and deliver within a fixed project timescale
Well-developed workload management skills.
Understanding of the healthcare management environment, roles and responsibilities.
Demonstrate willingness and ability to challenge existing practice.
Critical thinking & analytical skills.
Ability to successfully link strategy and operations.
Ability to work with and through ambiguity.
Report writing.
Outcome focussed.
IT & presentation skills.

Knowledge

Essential

Understanding of operational service delivery within Surgical Specialities.
Experience of working in a fast-moving and unpredictable environment.
Risk assessment and assurance processes.
Performance Monitoring and business planning.

Person Specification

Knowledge

Essential

Developed interpersonal, communication (written and oral), persuasive and facilitation skills.
Ability to work with and deliver within a fixed project timescale
Well-developed workload management skills.
Understanding of the healthcare management environment, roles and responsibilities.
Demonstrate willingness and ability to challenge existing practice.
Critical thinking & analytical skills.
Ability to successfully link strategy and operations.
Ability to work with and through ambiguity.
Report writing.
Outcome focussed.
IT & presentation skills.

Knowledge

Essential

Understanding of operational service delivery within Surgical Specialities.
Experience of working in a fast-moving and unpredictable environment.
Risk assessment and assurance processes.
Performance Monitoring and business planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.