East Cheshire NHS Trust

Senior Clinical Support Worker - Outpatients (Band 3)

The closing date is 21 October 2025

Job summary

There is an exciting opportunity to join our dynamic team working within the Outpatient department as a Senior Clinical Support Worker.

We work over 3 areas, Main Outpatients, Breast clinics, Orthopaedic Outpatients and also we support procedure clinics in our Treatment Centre, we provide high-quality, compassionate care and support to patients attending the Outpatients Department under the supervision of registered nurses and clinical staff. Assist with clinical, administrative, and patient support duties to ensure smooth and efficient outpatient services.

Hours: 37.5

Main duties of the job

o Prepare clinic rooms and equipment prior to patient arrivalo Escort patients to and from waiting areas and assist with mobility needso Carry out basic observations (BP, pulse, temperature, SpO2, urinalysis) and report abnormalitieso Assist with clinical procedures (e.g., flexible cystoscopy, minor ops, wound care)o Chaperone patients during intimate examinations or procedureso Maintain accurate records in line with Trust documentation standardso Clean and restock clinical areas in accordance with infection prevention policy

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

209-A-25-7428061

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK (www.gov.uk)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK (www.gov.uk)

Person Specification

Qualifications

Essential

  • NVQ Level 3 in direct care/customer services
  • Care certificate
  • Successful completion of the Be AWARE to Care course (or equivalent)

Desirable

  • Level 2 qualification in functional math's and English

Knowledge & Skills

Essential

  • Demonstrate evidence of Senior Clinical Support Worker competencies (appendix 1)
  • Demonstrates good insight into roles and responsibilities of the post
  • Able to demonstrate an understanding of principles of effective customer care
  • Working as part of a team
  • Demonstrates an understanding of the importance of quality care
  • Evidence of Band 2 competency
  • Be competent in the recording of clinical sign observations
  • Good verbal and non-verbal communication skills; within a variety of settings with patients of varying levels of understanding
  • Demonstrates literacy and numeracy skills
  • Able to present factual information and refer to questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Basic IT skills e.g. e-mail

Desirable

  • Be competent in venepuncture
  • Be competent in cannula insertion
  • Be competent in the recordings for ECG
  • Blood glucose monitoring

Experience

Essential

  • Previous experience within healthcare/care setting

Desirable

  • Previous experience in specialty where appropriate e.g. respiratory, dementia

Specific Job Requirement

Essential

  • Self-motivated
  • Willing to learn new skills
  • Caring and compassionate attitude
  • Reliable and trustworthy

Other Role Requirment

Essential

  • Please refer to the Job Description and Person Specification for further details
Person Specification

Qualifications

Essential

  • NVQ Level 3 in direct care/customer services
  • Care certificate
  • Successful completion of the Be AWARE to Care course (or equivalent)

Desirable

  • Level 2 qualification in functional math's and English

Knowledge & Skills

Essential

  • Demonstrate evidence of Senior Clinical Support Worker competencies (appendix 1)
  • Demonstrates good insight into roles and responsibilities of the post
  • Able to demonstrate an understanding of principles of effective customer care
  • Working as part of a team
  • Demonstrates an understanding of the importance of quality care
  • Evidence of Band 2 competency
  • Be competent in the recording of clinical sign observations
  • Good verbal and non-verbal communication skills; within a variety of settings with patients of varying levels of understanding
  • Demonstrates literacy and numeracy skills
  • Able to present factual information and refer to questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Basic IT skills e.g. e-mail

Desirable

  • Be competent in venepuncture
  • Be competent in cannula insertion
  • Be competent in the recordings for ECG
  • Blood glucose monitoring

Experience

Essential

  • Previous experience within healthcare/care setting

Desirable

  • Previous experience in specialty where appropriate e.g. respiratory, dementia

Specific Job Requirement

Essential

  • Self-motivated
  • Willing to learn new skills
  • Caring and compassionate attitude
  • Reliable and trustworthy

Other Role Requirment

Essential

  • Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Elaine Preston

elaine.preston1@nhs.net

01625661117

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

209-A-25-7428061

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Supporting documents

Privacy notice

East Cheshire NHS Trust's privacy notice (opens in a new tab)