East Cheshire NHS Trust

Data Quality Administrator (Internal only)

The closing date is 07 July 2025

Job summary

**This position is open to staff working at the Trust in the 'ECT Family' this includes currentEast Cheshire NHS Trust employees,both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.**

We are looking to appoint a full time, enthusiastic and motivated Data Quality Admin to support our Outpatient Booking Team .

You will need to be computer literate, flexible and willing to learn new skills. You will be working within a multi-disciplinary team and must have a positive and proactive approach to work. You will need excellent verbal and written communication skills as you will be dealing with staff by phone, email and face to face. Knowledge of medical terminology, administration and organisational experience is essential.

If you enjoy variety and would like to make a difference, we would like to hear from you.

The Trust is committed to staff training and extended roles and professional development is encouraged.

Hours per week: 37.5

Secondment 6 months

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on theVisas and immigration - GOV.UK (www.gov.uk)

Main duties of the job

To work as part of the Outpatient Booking Team to ensure all data quality is accurate and updated in a timely manner on the system.

To work as part of a team in the Booking and Admin Team to plan, book and schedule outpatient appointments ensuring that both Government and Trust targets are met.

To ensure that clinic capacity is utilised efficiently and effectively.

To manage e-Referral appointment bookings, using the worklists including the ASI (Appointment Slot Issues) and appointments for booking ensuring acknowledgement of receiptof referral, appropriate prioritisation of patients and offering a choice of day, time and location of appointment adhering to Government and Trust targets.

Answer incoming calls, assisting Service Mangers with specific enquiries, booking/re-booking appointments or re-directing to the appropriate clinical area. To make and ensure changes are made to out patient clinic templates and ensure cancellations are actioned accordingly.

Macclesfield District General Hospital is a busy district general hospital situated in Cheshire, close to the beautiful Peak District and within easy reach of the centre of Manchester.

About us

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

209-A-25-7206775

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

  • 5 GCSE's grade C (4) or equivalent, must include English
  • Working towards NVQ Level 3 or equivalent experience

Desirable

  • ECDL (European Computer Driving Licence)

Experience

Essential

  • Previous office administration experience

Knowledge and Skills

Essential

  • Knowledge of hospital patient administration systems or other computer based systems for making appointments
  • Working knowledge of Windows and Excel packages
  • Knowledge of office procedures
  • Sound understanding of confidentiality and Data Protection Act 1998
  • Awareness of current NHS policies, priorities and targets
  • Strong written and verbal communication skills and an ability to deal with sensitive issues
  • Customer care
  • Keyboard skills

Other Role Requirements

Essential

  • Please refer to the Job Description and Person Specification for further details
Person Specification

Qualifications

Essential

  • 5 GCSE's grade C (4) or equivalent, must include English
  • Working towards NVQ Level 3 or equivalent experience

Desirable

  • ECDL (European Computer Driving Licence)

Experience

Essential

  • Previous office administration experience

Knowledge and Skills

Essential

  • Knowledge of hospital patient administration systems or other computer based systems for making appointments
  • Working knowledge of Windows and Excel packages
  • Knowledge of office procedures
  • Sound understanding of confidentiality and Data Protection Act 1998
  • Awareness of current NHS policies, priorities and targets
  • Strong written and verbal communication skills and an ability to deal with sensitive issues
  • Customer care
  • Keyboard skills

Other Role Requirements

Essential

  • Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Manager Patient Access

Katie Hankinson

katie.hankinson@nhs.net

01625663761

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

209-A-25-7206775

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Supporting documents

Privacy notice

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