East Cheshire NHS Trust

Service Manager - Projects and Operations

The closing date is 30 June 2025

Job summary

An exciting opportunity has arisen to support the delivery of key transformation projects within the trusts Clinical Support Services team. The role will play a key role in supporting the progression of transformational opportunities across the service. The post holder will lead projects, develop excellent relationships with key stakeholders and support the development and implementation of changes.

This role would be ideal for an individual with an understanding of service/quality improvement methodology and delivering projects within a healthcare setting. Excellent communication, well developed analytical and organisational skills will be required together with a methodical approach to delivery of key objectives and the ability to engage and motivate others.

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

Hours per week: 37.5

Main duties of the job

To provide leadership to allocated projects and services within sphere of responsibility.

To be responsible for the planning and delivery of services in conjunction with the Directorate Management Team.

To be a key member of the operational management team, taking full responsibility for actions and for keeping other team members fully informed at all times.

To provide programme and/or project management support to complex redesign programmes.

To lead and support quality improvement and transformation within operational services by developing, structuring and ensuring delivery of programmes of work and projects.

To be responsible for a person-centred service that is responsive, flexible and adaptable.

To work closely with key stakeholders including specialty teams, clinicians and support services to develop services and deliver project plans.

To embed quality improvement methodology within the Directorate.

To provide support to Operational Managers as required.

To attend meetings as required and to deputise for the Operational Teams as appropriate.

To take a proactive role in ensuring systems are in place to support organisational and cultural change initiatives.

To support delivery of the transformation agenda, delivering improvements to Directorate performance and allocation of project resource.

About us

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

209-A-25-7212117

Job locations

Macclesfield District

General Hospital, Victoria Road

Macclesfield

SK10 3BL


Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Education & Qualifications

Essential

  • Educated to Degree level or evidence of sound intellectual ability and ongoing personal development
  • Recognised post-graduate management qualification or equivalent experience.

Desirable

  • Lean practitioner
  • Prince2 practitioner

Knowledge

Essential

  • Knowledge of managing within an NHS healthcare setting.
  • Broad knowledge of NHS Information and IT systems.
  • Experience of dealing with difficult operational issues.
  • Understanding of service/quality improvement methodology and project delivery in health care.
  • Understands and is able to interpret national policy in relation to access, targets and performance and translate to the local level.

Experience

Essential

  • Experience of working with multidisciplinary teams including medical staff.
  • Experience and commitment to quality, innovation, productivity and prevention.
  • Staff and budget management experience.
  • Experience of personal accountability for service delivery.
  • Experience of working in an evolving and unpredictable environment

Other Role Requirements

Essential

  • Please refer to the Job Description and Person Specification for further details
Person Specification

Education & Qualifications

Essential

  • Educated to Degree level or evidence of sound intellectual ability and ongoing personal development
  • Recognised post-graduate management qualification or equivalent experience.

Desirable

  • Lean practitioner
  • Prince2 practitioner

Knowledge

Essential

  • Knowledge of managing within an NHS healthcare setting.
  • Broad knowledge of NHS Information and IT systems.
  • Experience of dealing with difficult operational issues.
  • Understanding of service/quality improvement methodology and project delivery in health care.
  • Understands and is able to interpret national policy in relation to access, targets and performance and translate to the local level.

Experience

Essential

  • Experience of working with multidisciplinary teams including medical staff.
  • Experience and commitment to quality, innovation, productivity and prevention.
  • Staff and budget management experience.
  • Experience of personal accountability for service delivery.
  • Experience of working in an evolving and unpredictable environment

Other Role Requirements

Essential

  • Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital, Victoria Road

Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital, Victoria Road

Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

General Manager for Clinical Support Services

Vicky Bond

vicky.bond@nhs.net

01625663663

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

209-A-25-7212117

Job locations

Macclesfield District

General Hospital, Victoria Road

Macclesfield

SK10 3BL


Supporting documents

Privacy notice

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