East Cheshire NHS Trust

Call Handler/Driver, GP Out of Hours

The closing date is 08 June 2025

Job summary

The GP Out of Hours team is a fast paced, high pressured service that provides primary care to the whole of Eastern Cheshire. We are looking for a well-rounded, confident and patient focused individual to join our team.

The post holder will be flexible and have the ability to work as a team whilst also exercising their own initiative. Full training will be provided.

Hours per week: 10 hours per week, every Sunday night 22:00-08:00Location: Macclesfield District General Hospital

Main duties of the job

The post holder will have an excellent telephone manner and have the ability to handle sensitive information with professionalism and care. We are looking for someone with good attention to detail who is able to accurately input patient data into NHS IT systems. Previous administration experience is essential with NHS experience being preferred.

Post holder must have a full clean UK driving license as will be required to take GPs out on home visits.

The post holder will have the ability to work within a multi-disciplinary team consisting of Doctors, Call Handlers, Triage Practitioners, 111 and NWAS.

About us

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Please be aware that this post requires an Standard with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

209-A-25-7228040

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on theVisas and immigration - GOV.UK (www.gov.uk)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on theVisas and immigration - GOV.UK (www.gov.uk)

Person Specification

Qualifications

Essential

  • Educated at GCSE level Maths/English at minimum grade C
  • Customer Care or equivalent experience
  • Computer literate
  • Driving licence

Skills

Essential

  • Communication skills
  • Excellent IT skills
  • Good interpersonal skills.

Experience

Essential

  • Reception/admin experience

Desirable

  • Experience in healthcare setting

Knowledge

Essential

  • Sound knowledge and awareness of confidentiality and data protection.
  • Awareness of NHS policies and procedures.

Desirable

  • Knowledge of Adastra system

Other Role Requirements

Essential

  • Please refer to the job description and person specification for further details regarding the role requirements
Person Specification

Qualifications

Essential

  • Educated at GCSE level Maths/English at minimum grade C
  • Customer Care or equivalent experience
  • Computer literate
  • Driving licence

Skills

Essential

  • Communication skills
  • Excellent IT skills
  • Good interpersonal skills.

Experience

Essential

  • Reception/admin experience

Desirable

  • Experience in healthcare setting

Knowledge

Essential

  • Sound knowledge and awareness of confidentiality and data protection.
  • Awareness of NHS policies and procedures.

Desirable

  • Knowledge of Adastra system

Other Role Requirements

Essential

  • Please refer to the job description and person specification for further details regarding the role requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Operational Manager

Katie Robinson

katie.robinson77@nhs.net

01625619937

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

209-A-25-7228040

Job locations

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL


Supporting documents

Privacy notice

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