Job summary
**This position is open to staff working at the Trust in the 'ECT Family' this includes current East Cheshire NHS Trust employees,bank staff, ISS staff and volunteers at the Trust. Unfortunately we cannot accept applications from applicants not listed within these groups. **
**If you would like to apply for this position please complete the attached Short Application Form and email this to the Recruitment Team at:ecn-tr.recruitment@nhs.net clearly marking for which vacancy you are applying for in the Subject Header of the email. Please note applications received after the closing date and time will not be accepted".
The Ward Clerk is an integral part of the ward team here on Ward 2. We are looking for someone who is proficient, organised, has good time keeping with excellent people and communication skills. You will be required to provide a comprehensive service to patients and perform to a high standard the clerical duties.
Communicating regularly with patient's relatives and loved ones to provide updates as a point of liaison, facilitating the transfer of patients onto the ward, updating the Extra Med and PAS System, answering and responding to phone calls in a professional and timely manner.
To operate within clearly defined limits of policies, procedures, protocols and guidelines within the department and when necessary, improve good working practice.
Hours: 15 per week
Main duties of the job
We are looking for a candidate who have an excellent telephone and communication skills and are eager to join our administration team.
The position is a busy customer/ administration service-based role where no 2 days can be the same. You will need to work flexibly and apply a methodical approach to a varying workload. Good interpersonal skills and the ability to work on your own initiative and as part of a team.
You will work alongside the Consultants, Doctors and Nurses and the wider MDT to ensure our patients receive the best care possible, we are looking for candidates who will bring a positive approach to working environment.
Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment associated with call handling and data input. You should demonstrate high levels of personal commitment to facilitating the delivery of a patient focused service.
About us
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Please be aware that this post requires an Standard Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on theVisas and immigration - GOV.UK (www.gov.uk)
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- GCSE English language or relevant education
- NVQ customer care
- ECDL computer skill course
Desirable
Other
Essential
- Please refer to the person specification for further details regarding the role requirements.
Skills and knowledge
Essential
- Demonstrates awareness for patient confidentiality and has excellent interpersonal skills
- Competent IT skills (Word and Excel)
Desirable
- Has knowledge of PAS, Extra MED EDNF and SBS
Experience
Essential
- Experience of working within a care setting
- Previous experience of clerical duties
- Understanding of confidentiality and data protection
Person Specification
Qualifications
Essential
- GCSE English language or relevant education
- NVQ customer care
- ECDL computer skill course
Desirable
Other
Essential
- Please refer to the person specification for further details regarding the role requirements.
Skills and knowledge
Essential
- Demonstrates awareness for patient confidentiality and has excellent interpersonal skills
- Competent IT skills (Word and Excel)
Desirable
- Has knowledge of PAS, Extra MED EDNF and SBS
Experience
Essential
- Experience of working within a care setting
- Previous experience of clerical duties
- Understanding of confidentiality and data protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
