East Cheshire NHS Trust

Diabetic Eye Screener / Patient Liaison Officer

Information:

This job is now closed

Job summary

The aim of the Cheshire Diabetic Eye Screening Programme is to reduce the risk of sight loss amongst people with diabetes by inviting all eligible people for screening to ensure the early detection and appropriate monitoring/ treatment of diabetic retinopathy. The post holder will independently run diabetic eye screening clinics across Cheshire and when not assigned to a screening clinic, contact patients to encourage attendance.

We are looking to recruit a Diabetic Eye Screener / Patient Liaison Officer who is passionate about patient care and improving patient services.

The successful applicant should be a confident, friendly and conscientious individual who is happy to travel to our screening sites and independently run diabetic eye screening clinics across Cheshire. When the post holder is not running a screening clinic, we would like them to contact patients who have not attended a diabetic eye screening appointment in order to improve uptake.

Please note, if you are already a qualified diabetic eye screener, you will commence as a Band 3. If you are not a qualified diabetic eye screener, you will commence as a Band 2 and will be supported to complete the Level 3 Diploma for Health Screeners.We welcome applications from unqualified applicants.

We can either base the successful applicant at Alsager Health Centre or The Fountains in Chester, dependent on home address. We pay travel expenses and account for travel time to each of our venues.

Hours per week: 37.5

Main duties of the job

  • Travel to the screening location and arrive punctually to start clinic.
  • Establish a rapport with patients and explain the diabetic eye screening process.
  • Complete a basic visual acuity test.
  • Administer eye drops.
  • Operate a retinal camera to take retinal images.
  • Recognise signs of Diabetic Retinopathy to triage images into the correct grading queue.
  • Problem solve should any issues arise.
  • Call patients to encourage attendance

The post holder will need to be IT literate and able to use our bespoke software, Optomize. The successful applicant must have an excellent telephone manner and be able to provide information to a wide range of people in a clear, courteous and professional manner. It would be advantageous to have an understanding of diabetes and NHS Diabetic Eye Screening Programmes.

About us

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Details

Date posted

05 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

209-A-24-6135436

Job locations

Fountains Medical Practice

2nd Floor Fountains Health, Delamere Street

Chester

CH1 4DS


Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Person Specification

Qualifications

Essential

  • Good general level of education including GCSE English and Maths

Desirable

  • European Computer Driving Licence
  • Customer care qualification
  • NVQ/Diploma in Administration
  • City and Guilds/Level 3 Diploma for Health Screeners (Screening)

Experience

Essential

  • Previous administration experience
  • Experience as a Diabetic Retinopathy Screener
  • Previous experience of a public facing role.

Desirable

  • NHS experience
  • Work experience in an Ophthalmology or screening environment

Knowledge and Skills

Essential

  • Fully competent screener with the ability to take high quality retinal images
  • Knowledge of fundus cameras and how they operate/basic troubleshooting skills
  • Ability to operate a fundus camera to capture high quality retinal images
  • Ability to recognise eye disease in order to triage retinal images
  • Understanding of the anatomy, physiology and pathology of the eye.
  • Computer literate i.e. proficient with Microsoft Word, Excel and Outlook with the ability to easily adjust to in house computer systems.
  • Ability to accurately measure visual acuities.
  • Excellent communication skills both written and verbal.
  • Ability to prioritise and organise own workload and follow protocols
  • Problem solving skills

Desirable

  • Knowledge of the UK National Screening Committee, Public Health England and NHS England
  • Knowledge of diabetic eye screening objectives and requirements
  • Knowledge of the Optomize system

Other

Essential

  • Please refer to the person specification for further details regarding the role requirements
Person Specification

Qualifications

Essential

  • Good general level of education including GCSE English and Maths

Desirable

  • European Computer Driving Licence
  • Customer care qualification
  • NVQ/Diploma in Administration
  • City and Guilds/Level 3 Diploma for Health Screeners (Screening)

Experience

Essential

  • Previous administration experience
  • Experience as a Diabetic Retinopathy Screener
  • Previous experience of a public facing role.

Desirable

  • NHS experience
  • Work experience in an Ophthalmology or screening environment

Knowledge and Skills

Essential

  • Fully competent screener with the ability to take high quality retinal images
  • Knowledge of fundus cameras and how they operate/basic troubleshooting skills
  • Ability to operate a fundus camera to capture high quality retinal images
  • Ability to recognise eye disease in order to triage retinal images
  • Understanding of the anatomy, physiology and pathology of the eye.
  • Computer literate i.e. proficient with Microsoft Word, Excel and Outlook with the ability to easily adjust to in house computer systems.
  • Ability to accurately measure visual acuities.
  • Excellent communication skills both written and verbal.
  • Ability to prioritise and organise own workload and follow protocols
  • Problem solving skills

Desirable

  • Knowledge of the UK National Screening Committee, Public Health England and NHS England
  • Knowledge of diabetic eye screening objectives and requirements
  • Knowledge of the Optomize system

Other

Essential

  • Please refer to the person specification for further details regarding the role requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Cheshire NHS Trust

Address

Fountains Medical Practice

2nd Floor Fountains Health, Delamere Street

Chester

CH1 4DS


Employer's website

https://www.careersateastcheshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire NHS Trust

Address

Fountains Medical Practice

2nd Floor Fountains Health, Delamere Street

Chester

CH1 4DS


Employer's website

https://www.careersateastcheshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Programme Manager

Amy Jones

amy.jones75@nhs.net

01625926186

Details

Date posted

05 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

209-A-24-6135436

Job locations

Fountains Medical Practice

2nd Floor Fountains Health, Delamere Street

Chester

CH1 4DS


Supporting documents

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