Job summary
To work as part of the Radiology Booking and Admin Team to plan, book and schedule appointments in plain film, fluoroscopy, MRI, CT and Ultrasound as required ensuring that both Government and Trust targets are met.
To ensure that diagnostic capacity is utilised efficiently and effectively.
To manage the Diagnostic requests and Waiting Lists on the Radiology RIS system ensuring appropriate prioritisation of patients including giving patients a choice of day, time and location of their appointment where ever possible, adhering to Government and Trust targets.
Answer incoming calls, assisting patients with specific enquiries, booking/re-booking appointments or re-directing to the appropriate clinical area.
Covering main reception desk when needed.
Hours per week: 37.5
Main duties of the job
The Radiology Booking Clerk provides a service to all Radiology patients, agreeing appointment times and dates with patients, relative or carers and medical staff, over the telephone, by letter or in person, acting within protocols for safety, diet and medication and endeavouring to provide an efficient service to all internal departments and external users.
About us
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Please be aware that this post requires a Standardwith Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- 5 GCSE's grade C or equivalent. Must include English
- Working towards NVQ level 3 or equivalent experience
Knowledge
Essential
- Knowledge of hospital patient administration systems or other computer based systems for making appointments.
- Knowledge of Radiology PACS and RIS
- Working knowledge of windows and excel packages.
- Knowledge of office procedures
- Sound understanding of confidentiality and Data Protection Act 1998
- Awareness of current NHS policies, priorities and targets
Skills
Essential
- Strong written and verbal communication skills and an ability to deal with sensitive issues
- Customer care
- Keyboard skills
Experience
Essential
- Previous office admin experience
Other
Essential
- Please refer to person specification for further criteria
Person Specification
Qualifications
Essential
- 5 GCSE's grade C or equivalent. Must include English
- Working towards NVQ level 3 or equivalent experience
Knowledge
Essential
- Knowledge of hospital patient administration systems or other computer based systems for making appointments.
- Knowledge of Radiology PACS and RIS
- Working knowledge of windows and excel packages.
- Knowledge of office procedures
- Sound understanding of confidentiality and Data Protection Act 1998
- Awareness of current NHS policies, priorities and targets
Skills
Essential
- Strong written and verbal communication skills and an ability to deal with sensitive issues
- Customer care
- Keyboard skills
Experience
Essential
- Previous office admin experience
Other
Essential
- Please refer to person specification for further criteria
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
