Northern Lincolnshire and Goole NHS Foundation Trust

Failsafe Officer - Ophthalmology

The closing date is 29 October 2025

Job summary

The role of the Failsafe Officer is to be responsible for overseeing the failsafe services for the Ophthalmology Department.

Main duties of the job

Job Summary

The post holder will work as a member of the Ophthalmology team, being instrumental in maintaining failsafe procedures and will have responsibility for all process monitoring, data validation, and clinical audit.

The post holder will also assist in improving the quality and system for the collection of data used within the department to indicate performance against local commissioning targets and KPI's. To participate in information retrieval to support research and the audit programmes.

The Failsafe officer will be responsible for reporting functions for patients within the Ophthalmology Service for patients that are referred to the service or patients who are retained for treatment / monitoring.

In addition, the Failsafe Officer has a responsibility for monitoring treatment timelines for intravitreal injection patients and patients on the Outpatient Waiting List whose timelines differ from the 18 week RTT pathway, plus other failsafe reports.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

15 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

208-BCE8FE-25-1

Job locations

DPOW, ocassional cross-site support required

Scartho Rd, Grimsby DN33 2BA

Grimsby

DN33 2BA


Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Qualifications

Essential

  • Educated to diploma level or NVQ Level 4 or equivalent or relevant experience and significant NHS experience
  • GCSE or equivalent in English and Maths grades A-C
  • Recent working knowledge of Microsoft Excel or equivalent qualification

Experience

Essential

  • Relevant health or social care experience.
  • Experience of multi-professional working
  • Significant experience in the use of data management and administration systems
  • Evidence of good communication skills
  • Previous experience of working in an administrative role
  • oGood keyboard skills with experience of using databases and MS office and excel

Desirable

  • Experience using Lorenzo and Medisoft/Medisight electronic patient record system
  • Understanding of failsafe officer role
  • Experience in coordinating a patient workload
Person Specification

Qualifications

Essential

  • Educated to diploma level or NVQ Level 4 or equivalent or relevant experience and significant NHS experience
  • GCSE or equivalent in English and Maths grades A-C
  • Recent working knowledge of Microsoft Excel or equivalent qualification

Experience

Essential

  • Relevant health or social care experience.
  • Experience of multi-professional working
  • Significant experience in the use of data management and administration systems
  • Evidence of good communication skills
  • Previous experience of working in an administrative role
  • oGood keyboard skills with experience of using databases and MS office and excel

Desirable

  • Experience using Lorenzo and Medisoft/Medisight electronic patient record system
  • Understanding of failsafe officer role
  • Experience in coordinating a patient workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

DPOW, ocassional cross-site support required

Scartho Rd, Grimsby DN33 2BA

Grimsby

DN33 2BA


Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

DPOW, ocassional cross-site support required

Scartho Rd, Grimsby DN33 2BA

Grimsby

DN33 2BA


Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Service Manager

Gabriela Walawender

gabriela.walawender@nhs.net

07385443342

Details

Date posted

15 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

208-BCE8FE-25-1

Job locations

DPOW, ocassional cross-site support required

Scartho Rd, Grimsby DN33 2BA

Grimsby

DN33 2BA


Supporting documents

Privacy notice

Northern Lincolnshire and Goole NHS Foundation Trust's privacy notice (opens in a new tab)