Job summary
The WebV Systems team requires a system application specialist with strong communication and analytical skills to join the team within Northern Lincolnshire and Goole NHS Foundation Trust.This is a key role within the team with regards to the direction of the product features and working with stakeholders to identify how the system can help to serve the local and wider health service. Role should support the team in establishing and maintaining quality assurance processes for data, conducting regular audits to assess and improve data quality and customizing software settings to meet specific business requirements.Working with all departments and staff groups within three hospitals and across other organisations, the post holder will join an agile team of developers/clinical leaders/testers/project support, committed to providing bespoke software for both clinical and administrative applications to improve patient care and safety.
Main duties of the job
To work as part of a core digital service team to provide high quality, efficient systems development and support for the Trust primarily including support for the WebV Systems.
Main duties involve gathering and analysing business requirements for the in-house EPR (WebV) as well as other systems the Trust deploys, and those which it has developed itself.
Work with internal and external customers to analyse work processes in order to create process maps and detailed product specifications.
Addressing data configuration related inquiries, resolving issues, and offering guidance to users
Following company policies and procedures during customer interactions.
Maintaining a thorough understanding of the products or services offered.
Although the post holder will be expected to work independently organising their workload, teamwork is an essential part of the job. Individuals must be able to demonstrate effective communication and analytical skills.
About us
We're a large organization with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.
We encourage all our staff to innovate and adopt 'best practice' so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.
We are committed to recruiting the best people to work with us. You could be one of them.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/
Should we receive a high volume of applications for this vacancy, the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
"We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers".
Please be aware that all newemployees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Job description
Job responsibilities
- Monitoring system interfaces resolving and reporting issues.
- Creating and generating reports using reporting tools or software.
- Customizing standard reports to meet specific user or departmental needs.
- Adjusting report layouts, formats, and content as required.
- Regularly cleaning and updating databases to eliminate outdated information
- Identifying and rectifying errors or inconsistencies in the data.
- Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
- Identifying opportunities for enhancing data quality processes.
- Implementing continuous improvement initiatives to optimize data quality.
- Addressing and resolving data quality issues in a timely manner.
- Collaborating with relevant stakeholders to troubleshoot and resolve data discrepancies.
- Aiding customers via phone calls.
- Gathering relevant information to diagnose issues
- Demonstrating clear and effective communication with customers.
- Planning and executing data migration projects when transitioning to new systems.
- Documenting data configuration settings and changes.
- Conducting quality assurance checks on data configuration
- Gathering and analysing business requirements
- Support with Process Mapping and writing detailed specifications
- Maintaining and upgrading existing systems as required supporting the QA team.
- Designing new computer systems and frameworks
- Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognized and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Job description
Job responsibilities
- Monitoring system interfaces resolving and reporting issues.
- Creating and generating reports using reporting tools or software.
- Customizing standard reports to meet specific user or departmental needs.
- Adjusting report layouts, formats, and content as required.
- Regularly cleaning and updating databases to eliminate outdated information
- Identifying and rectifying errors or inconsistencies in the data.
- Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
- Identifying opportunities for enhancing data quality processes.
- Implementing continuous improvement initiatives to optimize data quality.
- Addressing and resolving data quality issues in a timely manner.
- Collaborating with relevant stakeholders to troubleshoot and resolve data discrepancies.
- Aiding customers via phone calls.
- Gathering relevant information to diagnose issues
- Demonstrating clear and effective communication with customers.
- Planning and executing data migration projects when transitioning to new systems.
- Documenting data configuration settings and changes.
- Conducting quality assurance checks on data configuration
- Gathering and analysing business requirements
- Support with Process Mapping and writing detailed specifications
- Maintaining and upgrading existing systems as required supporting the QA team.
- Designing new computer systems and frameworks
- Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognized and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Person Specification
Education and Qualification
Essential
- Educated to Degree level or equivalent experience
Desirable
- Practical working experience in an information or performance related role/discipline
- Lean Six Sigma Yellow Belt (or higher, or working towards)
- Data Analysis qualification
Occupational Experience
Essential
- Working in an Agile environment, Software Requirement gathering and analysis
- Advanced numeric skills and intermediate statistical techniques
- Specialist knowledge and understanding of Structured Query Language (SQL).
- System Interface experience
Desirable
- Relevant experience working for the NHS
- Ability to multi task work on many projects simultaneously working to strict deadlines
- Proven skills and knowledge in using Power BI or similar products
- HL7 experience
Person Specification
Education and Qualification
Essential
- Educated to Degree level or equivalent experience
Desirable
- Practical working experience in an information or performance related role/discipline
- Lean Six Sigma Yellow Belt (or higher, or working towards)
- Data Analysis qualification
Occupational Experience
Essential
- Working in an Agile environment, Software Requirement gathering and analysis
- Advanced numeric skills and intermediate statistical techniques
- Specialist knowledge and understanding of Structured Query Language (SQL).
- System Interface experience
Desirable
- Relevant experience working for the NHS
- Ability to multi task work on many projects simultaneously working to strict deadlines
- Proven skills and knowledge in using Power BI or similar products
- HL7 experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
