Job summary
We have an exciting opportunity for a Patient Care Navigator on ward 27 and orthopeadics . Applications from band 2 nursing assistants or other AHP welcome .
Ward 27 is a trauma and orthopeadic ward but we also nurse surgical and urology patients and a small percentage of medical patients. If you are looking to improve your knowledge , skills and dedicated to delivering high quality patient care in line with the trusts values of kindness , courage and respect , we want to speak to you ! Hours are 37.5 hours per week Monday - Friday
Main duties of the job
Main duties consist of
1. Provide administrative support to the department to support the smooth flow of patients throughthe ward.2. Attend ward rounds to support the medical and nursing teams in effective patient flow3. Assist/Lead in facilitating board rounds as per SAFER, supported by orthopeadic, surgery, medical, nursing, therapy andsocial teams.4. Liaise with other departments to ensure timely investigations are in place and available.5. Escalate barriers to timely diagnostics, assessments and reviews to the appropriate team.6. Prompt medical teams re use of EDD, ensuring it is captured within the Web V system and reviewedat each ward / board round.7. Review all patient's at afternoon safety huddle, escalating any barriers highlighted e.g. social,procedures, delays to discharge8. Review patient journey daily against documented EDD and discuss with the orthopeadic/surgerical/medical Teamaccordingly.9. Responsible for keeping the Web V electronic system up-to-date at all times, SNCT and Red2Green.10. Deal with general queries from patients, relatives and other departments.
About us
We're a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.
We encourage all our staff to innovate and adopt 'best practice' so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.
We are committed to recruiting the best people to work with us. You could be one of them.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/
Should we receive a high volume of applications for this vacancy, the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
"We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers".
Please be aware that all newemployees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Job description
Job responsibilities
11. Review diagnostic test requests (e.g. blood tests, x-rays) ensuring results are brought to theattention of the relevant Orthopeadic, surgical and medical or Nursing staff in a timely manner and are acted on.12. Act as a point of contact for the portering service and ensure the porters are informed .
13. Book transport for patients discharge if required.14. Book transport for patients requiring procedures and tests outside of the ward environment15. Inform the Discharge Lounge of patients waiting discharge and support transfers to the dischargelounge.16. Support the turnaround of beds in readiness for the next patient.17. Act as a liaison point and provide information for external agencies as required (e.g. GPs,community providers, care homes and social care agencies).18. Attend meetings as required in relation to service developments, ward activity and performance.19. To support and train new Patient Care Navigators and other staff as necessary.20. Completion of referral guides Assessment and Discharge notifications.21. Referral to Occupational and physiotherapy teams as appropriate.22. Collect and order medications from pharmacy for discharges.23. Collect and order essential medications required for the ward.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Job description
Job responsibilities
11. Review diagnostic test requests (e.g. blood tests, x-rays) ensuring results are brought to theattention of the relevant Orthopeadic, surgical and medical or Nursing staff in a timely manner and are acted on.12. Act as a point of contact for the portering service and ensure the porters are informed .
13. Book transport for patients discharge if required.14. Book transport for patients requiring procedures and tests outside of the ward environment15. Inform the Discharge Lounge of patients waiting discharge and support transfers to the dischargelounge.16. Support the turnaround of beds in readiness for the next patient.17. Act as a liaison point and provide information for external agencies as required (e.g. GPs,community providers, care homes and social care agencies).18. Attend meetings as required in relation to service developments, ward activity and performance.19. To support and train new Patient Care Navigators and other staff as necessary.20. Completion of referral guides Assessment and Discharge notifications.21. Referral to Occupational and physiotherapy teams as appropriate.22. Collect and order medications from pharmacy for discharges.23. Collect and order essential medications required for the ward.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Person Specification
Education and Qualifications
Essential
- oA level 2 qualification in health support worker or Business Administration/customer service
- oNumeracy and Literacy level 1 or above (or working towards)
Desirable
- oCurrently working towards Level 3 Customer Service Specialist
Occupational Experience
Essential
- oCurrent Experience of working within a clinical/care setting
Person Specification
Education and Qualifications
Essential
- oA level 2 qualification in health support worker or Business Administration/customer service
- oNumeracy and Literacy level 1 or above (or working towards)
Desirable
- oCurrently working towards Level 3 Customer Service Specialist
Occupational Experience
Essential
- oCurrent Experience of working within a clinical/care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
