Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
The role of the Band 2 Clinical Support Worker post is flexible, and the post holder will, therefore, be required to provide support over a wide range of service/functions. It is a requirement for staff to occasionally work variable hours within agreed limits. The post holder will be required to work according to locally agreed Code of Conduct for Clinical Support Workers.
Main duties of the job
- Act as a chaperone supporting patients undergoing examinations or procedures.
- Communicate and report any changes or information relating to the patient to the Consultant Neurophysiologist or Physiologist.
- Communicate appropriately with patients and visitors to the Neurophysiology Department. Always portraying a professional respectful manner.
- To receive patients, visitors and staff in a calm, friendly and efficient manner
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
- Exchanges information with patients using reassurance, tact and empathy.
- Overcome barriers to understanding for example patients with physical or mental disabilities.
- The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager.
- For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue.
- All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment.
- The post holder will work towards completion of a vocational qualification in care as agreed in their PDR.
- Have a duty to respond and report patients condition in a timely manner. This will include judgements involving facts.
- Hold basic keyboard skills.
- Dexterity to undertake nursing care procedures as appropriate.
- Under direct or non-direct supervision of a Consultant Neurophysiologist or Physiologist as deemed appropriate will assist with all aspects of essential patient care.
- Provision of personal care to patients.
- Respect patient privacy and dignity at all times.
- Prepare equipment for medical and scientific staff for procedures.
- Assist medical and scientific staff with procedures as required.
- Act as a chaperone supporting patients undergoing examinations or procedures.
- Escort patients to other areas of the Trust as directed by the Consultant Neurophysiologist or Physiologist.
- Follows policies and may participate in discussion on proposed changes to procedures.
- Demonstrates safe working practices in the use of equipment in the clinical area via completion of mandatory training.
- Engages with individual training programs and local protocols, checks and cleans equipment.
- Under the direction and supervision of the Head of Department order stocks and supplies and ensure they are stored appropriately.
- Demonstrates their own duties to new starters and bank / agency staff.
- Adheres to Trust Standards of Dress policy.
- Completion of relevant patient documentation under direct or non-direct supervision of a Consultant Neurophysiologist or Physiologist as deemed appropriate.
- Maintenance of computer and manual information systems.
- To request case notes and provide a tracing service.
- Occasionally participates in audits, surveys, research and development activities.
- Will have a delegated workload within the remit of their capabilities.
- Turns, manoeuvrers patients for toileting, and bathing using appropriate aids.
- Concentrates on personal care duties and can follow a routine.
- Care of terminally ill patients and supports in the event of a patient death.
- The post holder may be exposed to bodily fluids.
Job description
Job responsibilities
- Exchanges information with patients using reassurance, tact and empathy.
- Overcome barriers to understanding for example patients with physical or mental disabilities.
- The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager.
- For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue.
- All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment.
- The post holder will work towards completion of a vocational qualification in care as agreed in their PDR.
- Have a duty to respond and report patients condition in a timely manner. This will include judgements involving facts.
- Hold basic keyboard skills.
- Dexterity to undertake nursing care procedures as appropriate.
- Under direct or non-direct supervision of a Consultant Neurophysiologist or Physiologist as deemed appropriate will assist with all aspects of essential patient care.
- Provision of personal care to patients.
- Respect patient privacy and dignity at all times.
- Prepare equipment for medical and scientific staff for procedures.
- Assist medical and scientific staff with procedures as required.
- Act as a chaperone supporting patients undergoing examinations or procedures.
- Escort patients to other areas of the Trust as directed by the Consultant Neurophysiologist or Physiologist.
- Follows policies and may participate in discussion on proposed changes to procedures.
- Demonstrates safe working practices in the use of equipment in the clinical area via completion of mandatory training.
- Engages with individual training programs and local protocols, checks and cleans equipment.
- Under the direction and supervision of the Head of Department order stocks and supplies and ensure they are stored appropriately.
- Demonstrates their own duties to new starters and bank / agency staff.
- Adheres to Trust Standards of Dress policy.
- Completion of relevant patient documentation under direct or non-direct supervision of a Consultant Neurophysiologist or Physiologist as deemed appropriate.
- Maintenance of computer and manual information systems.
- To request case notes and provide a tracing service.
- Occasionally participates in audits, surveys, research and development activities.
- Will have a delegated workload within the remit of their capabilities.
- Turns, manoeuvrers patients for toileting, and bathing using appropriate aids.
- Concentrates on personal care duties and can follow a routine.
- Care of terminally ill patients and supports in the event of a patient death.
- The post holder may be exposed to bodily fluids.
Person Specification
Qualifications
Essential
- Evidence of good numeracy and literacy
- Minimum 6 months care experience
Desirable
- Ability to cover a variety of shifts
- Care Certificate (This is mandatory to undertake in the first 12 weeks of employment commencing)
Knowledge, Skills, Training and Experience
Essential
- Experience in an Acute Hospital Setting
- Can describe the nursing care required by patient
- Can demonstrate the need to report changes in patients' condition to the Consultant or Healthcare Scientists
- Effective communication skills
- Demonstration of a willingness to learn and develop
- Understanding of the basic care needs by Clinical Support Workers
Personal Qualities
Essential
- Able to use own initiative
- Ability to work as part of a team
- Reliability
Person Specification
Qualifications
Essential
- Evidence of good numeracy and literacy
- Minimum 6 months care experience
Desirable
- Ability to cover a variety of shifts
- Care Certificate (This is mandatory to undertake in the first 12 weeks of employment commencing)
Knowledge, Skills, Training and Experience
Essential
- Experience in an Acute Hospital Setting
- Can describe the nursing care required by patient
- Can demonstrate the need to report changes in patients' condition to the Consultant or Healthcare Scientists
- Effective communication skills
- Demonstration of a willingness to learn and develop
- Understanding of the basic care needs by Clinical Support Workers
Personal Qualities
Essential
- Able to use own initiative
- Ability to work as part of a team
- Reliability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
